Devin Saunders
Aurora,IL
Summary
Proven Supervisor of Operations at 4DAD INC, adept in enhancing customer satisfaction and streamlining operations. Excelled in conflict resolution and operational efficiency, achieving significant improvements in team productivity. Skilled in POS systems and fostering a culture of accountability, my approach has consistently led to heightened customer loyalty and operational excellence. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
4
4
years of professional experience
Work History
Cashier
Macy's
11.2023 - 12.2023
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Oven Operator
ASG Staffing/Carlbudding
03.2023 - 06.2023
- Checked temperature control to maintain proper conditions.
- Collaborated with maintenance technicians to troubleshoot equipment issues, minimizing downtime.
- Adapted quickly to changing demands or priorities while maintaining focus on achieving desired outcomes efficiently and effectively.
- Improved production efficiency by consistently monitoring and adjusting oven temperatures and conveyor speeds.
Supervisor of Operations
4DAD INC
01.2020 - 03.2023
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Education
High School Diploma -
Proviso West
Hillside, IL06.2002
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Cash Register Operation
- Customer Relations
- Money Handling
- Reliability and punctuality
- Written and verbal communication
- Organizational abilities
- Order Taking
- Basic Math Competence
- Cash register systems
- Conflict Resolution
- POS Systems
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Certified supervisor of operation, 4DAD inc - 3years
- Certified cashier, Speedway - 02/22-09/22
Timeline
Cashier
Macy's
11.2023 - 12.2023
Oven Operator
ASG Staffing/Carlbudding
03.2023 - 06.2023
Supervisor of Operations
4DAD INC
01.2020 - 03.2023
High School Diploma -
Proviso West