Devin Storey
Clarkston
Summary
Dedicated professional skilled in evaluating pawn value, ensuring state compliance, and managing pawn transactions. Committed to enhancing customer experiences and driving store promotions.
Overview
9
9
years of professional experience
Work History
Certified Lead Pawnbroker
Usa Pawn And Jewelry
Tucson
03.2019 - 05.2026
- Managed daily operations of pawn transactions and customer interactions.
- Evaluated items for pawn value using market trends and item condition.
- Ensured compliance with state regulations for pawn transactions and licensing.
- Developed promotional strategies to attract new customers to the store.
- Resolved customer disputes effectively, maintaining a positive store environment.
- Performed periodic audits of store merchandise to identify any discrepancies between physical count and computer records.
- Assisted customers with the selection of products based on their needs and preferences.
Customer Service Representative
Walmart
Tucson
03.2017 - 03.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with inquiries and product selection.
- Processed transactions accurately and efficiently at checkout.
- Handled returns and exchanges following company policies.
- Maintained a clean and organized sales floor environment.
Education
GED -
GED
Tucson, AZ03-2014
Skills
- Pawn valuation
- Regulatory compliance
- Transaction management
- Inventory auditing
- Customer relationship management
- Promotional strategies
Timeline
Certified Lead Pawnbroker
Usa Pawn And Jewelry
03.2019 - 05.2026
Customer Service Representative
Walmart
03.2017 - 03.2019
GED -
GED