Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Devin Treadway

Indianapolis

Summary

At FedEx Ground, our team streamlines operations, ensuring that contractors meet all contractual and regulatory obligations, a responsibility I uphold with dedication. Recognized for excellence with the Bravo Zulu Award, my proactive approach to problem-solving and active listening has cemented my reputation for operational efficiency. Our collective efforts in quality assurance have led to significant improvements in service issue resolution and vehicle compliance.

Concurrently advancing my academic pursuits, I have completed my Bachelor's in Business Administration, with a focus on Accounting and Finance at IUPUI. The skills honed there, combined with my hands-on experience at FedEx Ground, are poised to further bolster the financial and operational robustness of the organizations I serve. Embracing the Eagle Scout ethos, I strive for continued growth, aiming to contribute my evolving expertise to the success of my team and company.

Overview

5
5
years of professional experience

Work History

P&D Coordinator

Fedex Ground
06.2020 - Current
  • Responsible for ensuring that all contract and Department of Transportation requirements are upheld by Independent Contractors
  • Create and maintain vehicle files for all Independent Contractors ensuring that Insurance, registration, inspections, and maintenance documents are accurate and up to date
  • Create and maintain DOT file consistent with DOT regulations for all IC's and temporary contractors
  • Communicate daily with BC's/AO's of IC's and temporary contractors regarding pickup and service issues
  • Conduct Quarterly Vehicle Inspections Evaluated customer service complaints, dispute deliveries, and miss deliveries
  • Assisted in P&D BCSA testing Make certain errors are corrected and devise a plan to avoid future incidences
  • Created, maintained, and audited tire inventory process
  • Created and maintained the Rental Automation process Communicated with IC's on contract designated service area and adjusted the service area in DRO
  • AWAD, RouteSmart, DRO trained and certified Assist CPC and Customer Service with communicating to BC's/AO's any P&D issue
  • Monthly auditing and completion of BCSA testing and action plans
  • Conduction prompted business discussions with Independent contractors
  • Created excel spreadsheets that evaluated IC's daily service

Package Handler Trainer

Fedex Ground
02.2020 - 05.2020
  • Hosted pre-sort safety meetings with package handlers Trained new package handlers in unloading, loading carrying, and smalls techniques
  • Utilized and trained hand-to-surface methods to package handlers
  • Conducted load audits
  • Managed van lines with new and existing package handlers Created spreadsheets to assist van line managers with attendance issues
  • Updated van line mangers with the condition of the van line and where issues have or may arise

Education

BBA - Accounting And Finance

Indiana University - Purdue University Indianapolis
Indianapolis, IN
08.2024

Skills

  • Interpersonal communication
  • Strong Learning Ability
  • Time Management
  • Administrative Oversight
  • Contract Negotiation
  • Extensive Computer Knowledge: CDAS, SCMS, MS Excel, MS Access, MS Word, MS Powerpoint, ITQA, TMS, SPDR, DRO/RouteSmart
  • Problem Solving/Decision Making
  • Forecasting and Analysis

Accomplishments

  • Eagle Scout (Dec 17, 2017)
  • Operations Coordinator of the Year (FY21)
  • FedEx Ground Bravo Zulu Award (FY23)

Timeline

P&D Coordinator

Fedex Ground
06.2020 - Current

Package Handler Trainer

Fedex Ground
02.2020 - 05.2020

BBA - Accounting And Finance

Indiana University - Purdue University Indianapolis

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Devin Treadway