Devin Winjum
San Francisco,CA
Summary
Seasoned Front End Department Supervisor with a proven track record at Lowes Home Improvement, specializing in customer service and POS systems. Excelled in training and mentoring, enhancing team efficiency and problem-solving skills. Demonstrated exceptional listening skills and systems expertise, significantly improving customer satisfaction and retention.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front End Department Supervisor
Lowes Home Improvment
01.2022 - 10.2022
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Team Member
Sheetz
02.2021 - 09.2021
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
Crew Member
McDonalds
09.2020 - 06.2021
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Took orders, prepared meals, and collected payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
High School Diploma -
West Johnston High School
Benson, NC06.2021
Skills
- Customer Service
- Listening Skills
- Problem-solving skills
- Training and mentoring
- Systems and software expertise
- Accurate money handling
- POS Systems
- Time management skills
Certification
Food Handlers Certificate
Basic Life Saving Certification
NR EMT- Certification
Timeline
Front End Department Supervisor
Lowes Home Improvment
01.2022 - 10.2022
Team Member
Sheetz
02.2021 - 09.2021
Crew Member
McDonalds
09.2020 - 06.2021
High School Diploma -
West Johnston High School
Food Handlers Certificate
Basic Life Saving Certification
NR EMT- Certification
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