Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devin York

49 Maple St

Summary

Dynamic sales professional with a proven track record at Mattress Firm, excelling in customer engagement and relationship building. Skilled in utilizing sales software and active listening to enhance customer satisfaction, resulting in numerous positive reviews. Adept at closing techniques and up-selling, consistently achieving sales targets through exceptional service.

Overview

6
6
years of professional experience

Work History

Salesperson

Mattress Firm
Fishkill, NY
08.2021 - Current
  • Assisted customers in selecting products based on individual needs and preferences.
  • Demonstrated product features and benefits to enhance customer understanding.
  • Processed sales transactions accurately and efficiently using POS systems.
  • Maintained a clean and organized sales floor to improve shopping experience.
  • Collaborated with team members to achieve monthly sales targets consistently.
  • Resolved customer inquiries and complaints promptly to ensure satisfaction.
  • Participated in training sessions to enhance product knowledge and sales techniques.
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.

Clerk/Register

Tops Friendly Markets
05.2021 - 08.2021

Restocked shelves and reorganized products to enhance store layout. Assisted customers by answering questions and providing product information. Operated cash register to facilitate smooth transactions.

Clerk/Register

Hannaford Brothers
Highland, NY
03.2020 - 05.2021

Assisted in reorganizing merchandise to enhance store layout. Restocked shelves to maintain inventory levels. Supported customers with inquiries and transactions at the register.

Education

High School Diploma -

Highland High School
320 Pancake Hollow Road, Highland, NY 12528

Skills

  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building
  • Customer engagement
  • Networking
  • Sales process
  • Active listening
  • Negotiation
  • Product description
  • Complaint handling
  • Social selling
  • Up-selling
  • Closing techniques
  • Sales software proficiency
  • Follow-up communications
  • Display restocking
  • Sales analytics
  • Sales expertise
  • Time management
  • Complex Problem-solving

Timeline

Salesperson

Mattress Firm
08.2021 - Current

Clerk/Register

Tops Friendly Markets
05.2021 - 08.2021

Clerk/Register

Hannaford Brothers
03.2020 - 05.2021

High School Diploma -

Highland High School
Devin York