Devin M. DeCaro
Syracuse,NY
Summary
Experienced team leader that brings a professional and service-driven attitude. Highly reliable, versatile team player and organizational asset.
Overview
8
8
years of professional experience
Work History
Staff Assistant
New York State University Police
11.2023 - Current
- 40 Hours/Week
- Shift Supervisor for Public Safety Officers
- Working in fast-paced and high-risk environment while maintaining exceptional standards of excellence for Security Officers, strategies and plans.
- Prepare and review detailed reports for incidents occurring on shift.
- Prepare daily post assignments
- Apply de-escalation strategies for combative or violent patients.
- Use effective communication with nursing staff, public and teammates to establish solutions for issues, provide guidance, knowledge and support.
Public Safety Officer
Allied Universal Security Services
08.2022 - 11.2023
- 40 Hours/Week
- Access control to hospital to ensure safety, including screening all patients and visitors entering facility.
- Screening of patients and public at all entry points, including use of metal detection, weapon detection, bag checking and handheld wand.
- Respond to calls for service, including assistance with patients, visitation issues, fire alarms and safety escorts.
- Use of de-escalation strategies for combative or violent patients.
- Trained new employees, including post duties and detailed report writing.
- Patrol property on foot.
- Spoke regularly with staff to establish rapport and become a familiar presence in the facility.
Assistant Director of Security
Allied Universal / Destiny USA
04.2021 - 08.2022
- 40 Hours/Week
- Working in fast-paced and high-risk environment while maintaining exceptional standards of excellence for Security Officers, strategies and plans.
- Oversaw and coordinated schedules for Security Officers, Shift Supervisors, Communication Dispatchers and newly hired Officers.
- Respond to call for service, including walkthroughs of retail stores to act as a deterrent to prevent theft, disturbances in the facility, medical calls and suspicious person complaints.
- Recruitment and talent acquisition.
- Prepared and reviewed detailed reports for incidents occurring on property.
- Interim Director of Security at Salmon Run Mall in Watertown, NY, 08/2021-09/2021
- Interim Director of Security at Sangertown Square Mall in New Hartford, NY, 12/2021-03/2022
Security Officer
St. Joseph's Hospital And Medical Center
02.2021 - 04.2021
- 40 Hours/Week
- Access control to hospital to ensure staff and visitor safety, including screening all patients being admitted to facility.
- Responded to calls for service, including assistance with patients, visitation issues, assisting law enforcement and safety escorts.
- Use of de-escalation strategies for combative or violent patients.
- Patrol property on foot or vehicle.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reported suspicious activities and persons to law enforcement.
Security Shift Supervisor
Allied Universal / Destiny USA
05.2020 - 02.2021
- 40 Hours/Week
- Oversaw team of Security Officers, assisted with scheduling and daily assignments for each employee.
- Prepared detailed reports and forms concerning all incidents and action taken on shift.
- Respond to calls for service, including disturbances, medical calls, suspicious persons or incidents, and walkthrough of retails stores to act as a deterrent to prevent theft.
- Conducted post checks to ensure all Officers were following post orders.
- Ensured proper lock ups and unlocks were conducted according to the policies established by the facilities management.
- Patrolled property by foot and vehicle.
Security Officer
Allied Universal / Destiny USA
08.2018 - 05.2020
- 40 Hours/Week
- Patrol property by foot or vehicle.
- Enforce all policies established by management, including Parental Escort Policy (PEP) to ensure all persons under the age of 18 were accompanied by an adult, smoking enforcement, and abiding by the conduct policy.
- Detailed Report Writing
- Monitor CCTV in dispatch setting.
- Respond to calls for service, including disturbances, medical calls, suspicious persons or incidents, and performing walkthrough of retail stores to act as a deterrent to prevent theft.
Security Officer
Securitas Security Services USA
01.2018 - 08.2018
- 32 Hours/Week
- Access control for healthcare facility to establish safety for staff and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Process visitors and determines location of patient being seen.
- Monitor CCTV cameras to ensure there were no suspicious persons attempting to gain unauthorized entry or suspicious incidents taking place on the exterior of the facility.
Security Officer
Allied Universal / Destiny USA
10.2016 - 09.2017
- 40 Hours/Week
- Patrol property by foot or vehicle.
- Enforce all policies established by management, including Parental Escort Policy (PEP) to ensure all persons under the age of 18 were accompanied by an adult, smoking enforcement, and abiding by the conduct policy.
- Detailed Report Writing
- Monitor CCTV in dispatch setting.
- Respond to calls for service, including disturbances, medical calls, suspicious persons or incidents, and performing walkthrough of retail stores to act as a deterrent to prevent theft.
Seasonal Worker
Fort Hill Cemetery Association
10.2017 - 11.2017
- 40 Hours/Week
- Groundskeeping, including use of motorized equipment to ensure a neat appearance is viewed by public.
- Supported grieving families during funeral services by assisting with set-up, transportation, and other logistical needs.
- Completed assigned service requests and minor repairs consistent with company operating standards.
Education
High School Diploma -
Weedsport Junior-Senior High School
Weedsport, NY06.2016
High School Diploma -
Cayuga Onondaga BOCES
Auburn, NY06.2016
Associate of Science - Criminal Justice
Cayuga Community College
Auburn, NYSkills
- Security Operations/Administration
- Team Management
- Multitasking
- Leadership
- Problem Solving
- Employee development/training
- Recruitment and talent acquisition
Affiliations
- Onondaga County Sheriff's Office - SHAPE Program ( Sh eriff's A ccessible P arking E nforcement) 12/2018-08/2022
- United States Department of Homeland Security 06/2022 Role Player for Surveillance Detection Course
Additional Information
References available upon request.
Timeline
Staff Assistant
New York State University Police
11.2023 - Current
Public Safety Officer
Allied Universal Security Services
08.2022 - 11.2023
Assistant Director of Security
Allied Universal / Destiny USA
04.2021 - 08.2022
Security Officer
St. Joseph's Hospital And Medical Center
02.2021 - 04.2021
Security Shift Supervisor
Allied Universal / Destiny USA
05.2020 - 02.2021
Security Officer
Allied Universal / Destiny USA
08.2018 - 05.2020
Security Officer
Securitas Security Services USA
01.2018 - 08.2018
Seasonal Worker
Fort Hill Cemetery Association
10.2017 - 11.2017
Security Officer
Allied Universal / Destiny USA
10.2016 - 09.2017
High School Diploma -
Weedsport Junior-Senior High School
High School Diploma -
Cayuga Onondaga BOCES
Associate of Science - Criminal Justice
Cayuga Community College
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