Summary
Overview
Work History
Education
Skills
Timeline
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Devlin Coleman

Wilmington,NC

Summary

Dynamic professional with a proven track record in customer service and teamwork, demonstrated at CiCis Pizza and other establishments. Excelled in high-stress situations, enhancing customer loyalty through exceptional service and efficient problem-solving. Skilled in cash register operation and adept at multitasking, consistently ensuring accuracy and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Sales Associate

Burlinton Coat Factory
08.2024 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Cook

Hardees Fast Food
04.2024 - 08.2024
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Communicated closely with servers to fully understand special orders for customers.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Cashier

CiCis Pizza
03.2021 - 04.2024
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Seventy First High School
6764 Raeford Rd, Fayetteville, NC 28304
06-2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Cash Register Operation

Timeline

Sales Associate

Burlinton Coat Factory
08.2024 - Current

Cook

Hardees Fast Food
04.2024 - 08.2024

Cashier

CiCis Pizza
03.2021 - 04.2024

High School Diploma -

Seventy First High School
Devlin Coleman