Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Devon Chandler

Boston,United States

Summary

Highly motivated professional residing in the Boston metropolitan area actively seeking new opportunities to contribute strong work ethic and innovative thinking to esteemed organization. Diverse background encompassing administrative roles and military service in the United States Army, bringing wealth of experience to the table. Interested in exploring potential opportunities, please reach out via LinkedIn or email (chandlerdevon1@gmail.com) to discuss further details.

Overview

7
7
years of professional experience

Work History

Shelter Support

Animal Rescue League of Boston
08.2024 - Current
  • Provide adequate food and water to shelter animals
  • Walk dogs and socialize cats
  • Monitor animals and report health or behavior issues to shelter staff
  • Work with Behavior Modification team to assist in training reactive animals
  • Front Desk

COO

HOL
04.2024 - Current
  • Acts as a strategic partner on the leadership team and works closely with the team to ensure they are meeting performance expectations
  • Looks for methods to improve quality, efficiency and productivity
  • Manages the overall strategy, purpose, and vision of the entire Human Resources function: pay, recruitment, learning and development, culture, performance management, and succession planning.

Guest Services Supervisor

Massachusetts Convention Center Authority
12.2023 - Current
  • Serves as the direct supervisor for 60+ Guest Services Associates and manages all aspects of their schedule and provide consistent feedback to said staff to ensure that the highest level of customer service is afforded to all guests
  • Determines all Guest Services staffing needs for all MCCA events including: number of Guest Services Associates, Number of Sr
  • Guest Services Associates, Hours of coverage, Strategic placement, Staffing of trolley and survey desks, Staffing of Intercept Survey, Break Coverage
  • Assists Guest Services Manager with hiring and training of all new Guest Services Associates and manages all training initiatives for Guest Service Associates
  • Creates and uploads department post reports and staffing assignments for all annual events

Manager

Dunkin' Brands
10.2021 - 10.2023
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Manage all cash and ensure that all staff is following the restaurants policy
  • Support the District Manager in meeting operational goals and execution
  • Implemented operational strategies and effectively built customer and employee loyalty.

Paraprofessional

SIMSBURY PUBLIC SCHOOLS
11.2018 - 01.2020
  • Provided extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities
  • Tutored and assisted children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers
  • Carried out therapeutic regimens such as behavior modification and personal development programs, under the supervision of special education instructors, psychologists, or speech-language pathologists

Youth Director

YMCA
06.2018 - 08.2019
  • Planed, supervised, and implemented the YMCA School Age and/or YUSA Day Camp Curriculum and schedules staff in accordance with the goals and policies of the YMCA
  • Provided guidance to leadership staff and group leaders to effectively develop and carry out appropriate weekly lesson plans for daily activities
  • Maintained site in compliance with licensing requirements at all times
  • Maintained accountability for the budget given to the site, and ensures full enrollment, accurate payments and registrations
  • Maintained responsibility for directing the activities of the site at all times

Education

Associate of Science - Biology

Tunxis Community College
Farmington, CT
05-2019

Skills

  • Operations management
  • Strategic business planning
  • Hospitality
  • Budget control
  • Payroll processing
  • Talent management

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Shelter Support

Animal Rescue League of Boston
08.2024 - Current

COO

HOL
04.2024 - Current

Guest Services Supervisor

Massachusetts Convention Center Authority
12.2023 - Current

Manager

Dunkin' Brands
10.2021 - 10.2023

Paraprofessional

SIMSBURY PUBLIC SCHOOLS
11.2018 - 01.2020

Youth Director

YMCA
06.2018 - 08.2019

Associate of Science - Biology

Tunxis Community College

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Devon Chandler