Devon Dundon
Glendale,AZ
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
8
8
years of professional experience
Work History
Bartender
North Italia
01.2024 - Current
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
- Managed inventory to ensure availability of all necessary ingredients, reducing waste and optimizing costs.
- Built and maintained high level of rapport with regular customers, contributing to loyal customer base.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Bartender
Sixty Vines
02.2021 - 01.2024
- Crafted innovative cocktails and beverages to enhance customer satisfaction.
- Managed bar inventory and maintained optimal stock levels for high-volume service.
- Trained new bartenders on techniques, drink recipes, and customer engagement strategies.
- Implemented efficient workflows to streamline drink preparation during peak hours.
Bartender
Blanco Tacos & Tequila
05.2021 - 05.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
Truefood
12.2018 - 12.2020
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Associate of Applied Science - Hospitality Management
Pima Community College
Tucson, AZ04.2028
High School Diploma -
Lamar High School
Houston, TX05.2016
Skills
- Sales expertise
- Engaging and outgoing personality
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Efficient and effective time management
Timeline
Bartender
North Italia
01.2024 - Current
Bartender
Blanco Tacos & Tequila
05.2021 - 05.2022
Bartender
Sixty Vines
02.2021 - 01.2024
Bartender
Truefood
12.2018 - 12.2020
Associate of Applied Science - Hospitality Management
Pima Community College
High School Diploma -
Lamar High School