Devon Garrett
Covington,GA
Summary
Dynamic Front End Team Lead with a proven track record at Walmart, enhancing customer satisfaction and team performance. Specializes in customer service and team management, adept at conflict resolution and maintaining high area metrics. Demonstrates exceptional organizational abilities and a commitment to positive customer interactions, driving significant improvements in engagement and operational efficiency.
Overview
5
5
years of professional experience
Work History
Front End Team Lead
Walmart
06.2024 - Current
- Ensure customer satisfaction by greeting and answering their questions
- Tour my area from the eyes of a customer to make sure it meets expectations
- Prepare and plan mods for my area
- Prepare and plan Endcaps and features that tell a story for our customers
- Stock freight in my area to ensure customers and Digital Team have no problem finding freight
- Vizpick and Availability Work
- Constant Research to stay on top of my Area's Metrics
- Work hand-in-hand with team associates to find and implement ways that drive positive interactions and engagements with customers
- Daily Register Audits
- Maintaining Self checkout machines and manned registers
- Maintain a safe work environment
- Schedule lunches and breaks
- Encourage my Team to be the best we can every day!
Stocking 2 Associate
Walmart
05.2023 - 06.2024
- Load and Unload trucks
- Assist with leading team to ensure goals and expectations where met
- Stock freight in a neat and timely manner
- Merchandise products
Warehouse Associate
Lexicon Technologies
01.2022 - 08.2022
- Fix, Clean, and Distribute Laptops and Tablets to Atlanta's Public School Systems
Guest Specialist
Captain D's Seafood Kitchen
01.2020 - 01.2022
- Schedule lunch's
- Handle Money
- Ensure the store is opened and prepared for service
Education
No Degree - Computer Science
Georgia Military College - Milledgeville
Milledgeville, GA05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Money Handling
- Cleaning and sanitizing
- Customer Relations
- Cash Register Operation
- Written and verbal communication
- Organizational abilities
- Conflict Resolution
- Refunds and exchanges
- Time management skills
- Patience and Empathy
- Cash handling and management
- Positive Attitude
- Team Management
Timeline
Front End Team Lead
Walmart
06.2024 - Current
Stocking 2 Associate
Walmart
05.2023 - 06.2024
Warehouse Associate
Lexicon Technologies
01.2022 - 08.2022
Guest Specialist
Captain D's Seafood Kitchen
01.2020 - 01.2022
No Degree - Computer Science
Georgia Military College - Milledgeville