Devon Lavelle
Gainesville,GA
Summary
Motivated professional offering progressive sales and marketing experience. Highly, results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Office Assistant
Rooms To Go
08.2021 - Current
- Verified accuracy of business records by consistently updating customer information.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
Keyholder
Nautica Store
10.2020 - 06.2021
- In charge of Marketing operations such as setting up promotions, organization of the store, and updating mannequins to new product in the store
- Tracking sales numbers and reporting them nightly to our district manager
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
Sales Associate
Movado Company Store
08.2017 - 10.2020
- preparing promotions, displays, and organization of cases
- Knowing features and benefits for every watch along with individual names of each watch.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Footwear Lead
Under Armour
05.2018 - 11.2019
- Mastered footwear products and industry trends and applied expertise to generate maximum customer satisfaction.
- Demonstrated inspirational attitude that contributed to positive team and sales environment.
- Delivered informed and professional customer service and assessed client needs to best recommend footwear products.
- Built and maintained productive working relationships with team members and set and maintained high standards of performance in footwear sales.
Education
BBA - Business Marketing, Digital Marketing
University of North Georgia
Dahlonega, GA 08.2016 - 05.2021
Skills
Spreadsheet management
Performance improvement
Problem-solving skills
Upselling
Social perceptiveness
Adapt to diverse groups
Excellent people skills
Multi-tasking strength
Exceptional customer service
Professional demeanor
Timeline
Office Assistant
Rooms To Go
08.2021 - Current
Keyholder
Nautica Store
10.2020 - 06.2021
Footwear Lead
Under Armour
05.2018 - 11.2019
Sales Associate
Movado Company Store
08.2017 - 10.2020
BBA - Business Marketing, Digital Marketing
University of North Georgia
08.2016 - 05.2021