Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Sales Development Representative
JFK Consulting
California
04.2023 - Current
Established relationships with prospects and customers to promote product understanding and drive sales growth.
Utilized Linkedin, Hubspot, and Zoominfo to manage sensitive client information and update existing and new client profiles.
Developed successful strategies for identifying and converting prospective clients to long-term customers.
Collaborated with marketing and product teams to stay up-to-date with new product launches and promotional activities.
Account Manager
B Squared Supply
Oakdale, NY
10.2022 - Current
Built and strengthened long-lasting client relationships based on experiences and providing meaningful solutions to everyday concerns.
Oversaw new business development and customer servicing.
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Owner and Operator
The Reflection Studio
Kings Park, NY
08.2017 - Current
Managed day to day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Created marketing strategies to further clientele.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Built relationships with customers and community to establish long-term business growth.
Team Leader
RETHINK Water
Maryland
04.2016 - 03.2017
Mentored and guided employees to foster proper completion of assigned duties.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.