Devon Ostrander
Tampa,FL
Summary
Certified Nursing Assistant seeking to join a medical organization to enrich my medical knowledge and patient care. Excited to contribute in positive healthcare outcomes and promote a culture of continuous learning. I am a caring, empathetic and compassionate individual, who is motivated to excel in the medical field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista Trainer
Starbucks
09.2021 - Current
- Trained new team members proper procedures and strategies with positive reinforcement and respectful, encouraging coaching.
Barista
Starbucks
08.2020 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Provided efficient and effective service through communication and direction
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Education
Bachelor of Science - Biomedical Science
University of South Florida
Tampa, FL05.2026
Skills
- Leadership experience
- Health and safety compliance
- Cleanliness standards
- Basic Life Support
- Certified Nursing Assistant
- Self sufficient
- Corrigible
Certification
CPR Certification Tampa: April 2024
BLS and AED Certification
Tampa Bay CNA: January 2024- April 2024
Certified Nursing Assistant
Professional Summary
Accomplished employee and trainer in a high-volume, fast paced environment, adept in leadership and health and safety compliance. Excelled in creating a positive, productive environment, significantly enhancing customer satisfaction and team efficiency. Skilled in fostering a culture of respect and encouragement, leveraging both hard and soft skills to elevate service standards and achieve remarkable results.
Timeline
Barista Trainer
Starbucks
09.2021 - Current
Barista
Starbucks
08.2020 - Current
Bachelor of Science - Biomedical Science
University of South Florida