Devonta Young
General Labor
Madison,WI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Shift Leader
Pizza Hut
Chicago, IL
03.2020 - 05.2022
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Ikea
Team Member
Orlando, FL
01.2019 - 06.2020
- Provided professional services and support in a dynamic work environment.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Restaurant Team Member
Checker
Orlando, FL
05.2018 - 04.2020
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Used proper techniques to prepare food and ingredients.
- Operated register to process payments and collect cash payment for order totals.
- Greeted guests pleasantly and answered menu questions.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Prepared food orders, cooking on grill and operating fry station.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Education
High School Diploma -
Chancery Charter High School
Orlando, FL 09.2019 - 05.2020
Skills
Safety processes and procedures
Cash Handling
Strong verbal and written communication
Account management
Teambuilding
Organization and Time Management
Training and Development
Excellent Communication
Timeline
Shift Leader
Pizza Hut
03.2020 - 05.2022
High School Diploma -
Chancery Charter High School
09.2019 - 05.2020
Ikea
Team Member
01.2019 - 06.2020
Restaurant Team Member
Checker
05.2018 - 04.2020