Devonte Young
Rio Rancho
Summary
Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
Overview
4
4
years of professional experience
Work History
Automotive Sales Consultant
Walmart Super Center
Rio Rancho
05.2023 - 01.2025
- Responded to inquiries from potential customers via email and telephone.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained up-to-date knowledge of new products and services offered by the dealership.
- Arranged test drives for potential buyers, emphasizing key features of the vehicles being tested.
- Processed transactions quickly and accurately utilizing dealership software programs.
- Adhered to standards of quality and service and industry regulations.
- Collaborated with service department personnel to ensure customer satisfaction.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Greeted customers to determine wants or needs.
- Increased after-market sales by persuasively presenting additional products which enhanced vehicle and ownership experience.
- Advised customers on extended warranties, insurance policies, and other related services.
- Computed purchases and received and processed cash or credit payment.
- Described merchandise and explained use, operation and care.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Performed market research on competitor vehicles and pricing strategies.
- Bagged or packaged purchases and wrapped gifts.
- Placed special orders or called other stores to find desired items.
- Resolved any customer complaints in a timely manner while maintaining excellent customer relations.
- Scheduled automotive deliveries with vendors and customers.
- Answered store and merchandise questions and led customers to wanted items.
- Prepared sales contracts and other necessary paperwork for vehicle purchases.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Handled customer complaints in a professional manner.
Cook
Micdonalds
Rio Rancho
02.2021 - 01.2022
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Checked quality of food products to meet high standards.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Set up work stations prior to opening to minimize prep time.
- Adhered to food safety standards when storing and preparing foods.
- Made meals in accordance with company standards and requirements.
- Organized storage areas for efficient usage of space.
- Checked completed orders for correct quantity and quality.
- Resolved customer complaints regarding food quality or services provided.
Education
High School Diploma -
Cleveland High School
Rio Rancho, NM05-2022
Skills
- Customer relationship management
- Automotive sales
- Product knowledge
- Sales transaction processing
- Inventory management
- Test drive facilitation
- Customer complaint resolution
- Time management
- Social media proficiency
- Adaptability to change
- Goal-oriented mindset
- Resilience under pressure
- Customer service
- Persuasive communication style
- Relationship building
- Documentation and reporting
- Issue resolution
Affiliations
- Robotics
- Film and video
- Culinary arts
- computers
Timeline
Automotive Sales Consultant
Walmart Super Center
05.2023 - 01.2025
Cook
Micdonalds
02.2021 - 01.2022
High School Diploma -
Cleveland High School
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