Devry Cothren
Mobile,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
FOH Manager
Bistro St Emanuel
Mobile, AL
06.2023 - Current
- Developed and implemented customer service standards to ensure consistent quality of service.
- Assigned tasks to FOH staff members according to their abilities and experience levels.
- Trained new staff on proper customer service techniques, policies and procedures.
- Coordinated with back-of-house managers regarding kitchen operations such as inventory control or staffing needs.
Bartender/Bartender Shift Manager
Bacchus On The Beach
Pass Christian, MS
01.2018 - 06.2023
- Supervised a team of 10 bartenders, ensuring proper handling of all alcoholic beverages and adherence to local laws.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
Education
High School Diploma -
St Stanislaus
Bay St Louis, MS01-2011
Skills
- Guest Relations
- Point of sale systems
- Scheduling Staff
- Menu knowledge
- Complaint Handling
- Training and coaching
- Restaurant Operations
- Health and Safety Regulations
- Hiring
Certification
- Food Handlers Card
- Servsafe Manager
Timeline
FOH Manager
Bistro St Emanuel
06.2023 - Current
Bartender/Bartender Shift Manager
Bacchus On The Beach
01.2018 - 06.2023
High School Diploma -
St Stanislaus