Devyn Adams
Pentwater
Summary
Dynamic clerk with a proven track record at Mac Woods, enhancing customer satisfaction through effective communication and problem-solving. Skilled in cash handling and multitasking, I trained new team members and ensured smooth operations, contributing to a positive customer experience and efficient service delivery.
Overview
5
5
years of professional experience
Work History
Clerk
Mac Woods
05.2021 - Current
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Sold ride tickets using a POS system and provided excellent customer service.
- Called out and organized ride grou[s ensuring smooth and timely departures.
- Handled merchandise sales, restocked displays, and maintained a clean, organized store.
- Assisted with customers questions
Education
No Degree - Allied Health Sciences
Grand Valley State University
Allendale, MI05-2029
High School Diploma -
Hart Public Schools
Hart, MI05-2025
Skills
- Telephone etiquette
- Task prioritization
- Cash handling
- Cash management
- Verbal and writing communication
- Multitasking
- Time management
- Problem-solving
- Teamwork and collaboration
Timeline
Clerk
Mac Woods
05.2021 - Current
No Degree - Allied Health Sciences
Grand Valley State University
High School Diploma -
Hart Public Schools