Devyn Grosul
Summary
Dedicated and diligent college student with customer service and beside patient experience who delivers high-quality results. I am known as a quick learner and team player who works efficiently in collaborative environments and independently.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Grainhouse(Water Valley Company)
Windsor, CO
08.2024 - Current
- Delivered exceptional customer service, enhancing guest dining experiences and fostering repeat business.
- Managed food and beverage orders efficiently, ensuring accuracy and timely delivery to tables.
- Maintained clean and organized dining areas, promoting a welcoming atmosphere for guests.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty through attentive service.
Patient Care Certified Nursing Assistant
North Colorado Medical Center
Greeley, CO
02.2025 - 07.2026
- Monitored and assisted with daily activities for 8-12 patients on a surgical, ortho, neuro floor.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Provided direct patient care including assistance with daily living activities and mobility support.
- Documented patient information accurately in electronic health records for continuity of care.
- Trained and mentored junior staff on best practices in patient care and safety protocols.
- February 2025-February 2026, 36 hours/week(FTE)
- March 2026-July 2026, 24 hours/week(PTE)
Pool Attendant
Pelican Lake Pool(Water Valley Company)
Windsor, CO
05.2023 - 09.2024
- Completed customer service duties for an average of 300-500 swimmers, 20-30 hours per week. Seasonal
- Monitored pool area for safety compliance and cleanliness.
- Assisted patrons with inquiries regarding pool rules and amenities.
- Balanced cash drawer at end of shifts to ensure accuracy and accountability.
Tubing Hill Lead
Hoedown Hill(Water Valley Company)
Windsor, CO
12.2023 - 03.2024
- Managing a group of employees that support a great customer experience while enjoying the Tubing Hill, 30-40 hours per week.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Mentored staff, fostering professional growth and enhancing team performance
Customer Service Representative
Mr. Yos
Windsor, CO
08.2022 - 09.2023
- Provided excellent customer service while operating register, boxing donuts, and ensuring cleaning standards were met, 20-30 hours per week.
- Maintained cleanliness and organization of front-of-house areas, promoting a welcoming environment.
- Established welcoming atmosphere by greeting each guest warmly.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
- Assisted with menu development and updates, ensuring accurate descriptions and highlighting specials.
Dance Coach
Just For Kix
Windsor, CO
03.2018 - 06.2023
- Assisted head coaches in advancing dancers’ performance in classes of 20 student dancer in ages ranging from 4 to 12, part time
- Worked along side other coaches as an assistant, as well as head coached some classes
- Supervised children, ensuring safety and engagement in a nurturing environment.
- Fostered strong relationships with children through trust-building techniques and positive reinforcement strategies.
- Communicated positively with children and guardians.
Bookkeeping Assistant
McBryan Management
Windsor, CO
06.2022 - 08.2022
- Completed accurate data entry for 10 customer accounts, 5 hours per week.
- Maintained organized financial records using QuickBooks, streamlining data retrieval and enhancing overall efficiency.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
Education
High School -
Windsor High School
Windsor05-2024
Degree in Progress - Pre-nursing
Aims Community College
Greeley, CO05-2028
Bachelor of Science -
University of Alaska Anchorage
Anchorage, AK05-2028
Northern Colorado Rehabilitation Hospital
Loveland, CO11-2024
Certified Nurse Aide -
Aims Community College
Greeley, CO11-2024
Skills
- Strong work ethic
- Exceptional customer service
- Patient-focused care
- Documenting behaviors
- Active listening
- Critical thinking
Certification
- Colorado CNA license (certified nurse aide)- November 2024
- BLS (basic life support)- June 2024-current
- Alaska CNA license- In progress, currently seeking Alaska licensing via endorsement
Timeline
Patient Care Certified Nursing Assistant
North Colorado Medical Center
02.2025 - 07.2026
Server
Grainhouse(Water Valley Company)
08.2024 - Current
Tubing Hill Lead
Hoedown Hill(Water Valley Company)
12.2023 - 03.2024
Pool Attendant
Pelican Lake Pool(Water Valley Company)
05.2023 - 09.2024
Customer Service Representative
Mr. Yos
08.2022 - 09.2023
Bookkeeping Assistant
McBryan Management
06.2022 - 08.2022
Dance Coach
Just For Kix
03.2018 - 06.2023
High School -
Windsor High School
Degree in Progress - Pre-nursing
Aims Community College
Bachelor of Science -
University of Alaska Anchorage
Northern Colorado Rehabilitation Hospital
Certified Nurse Aide -
Aims Community College