Devyn LaNore
Charlotte,United States
Summary
Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic. Hardworking well-qualified combat professional maintaining equipment, completing patrols and briefing leadership. Knowledgeable about risk, safety gear and terrain assessments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Mobile Expert
T-Mobile
03.2023 - Current
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
- Streamlined store operations for better efficiency by maintaining an organized and clean work environment.
- Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Improved sales conversion rates by utilizing strong product knowledge and persuasive communication skills.
- Developed loyal customer relationships through exceptional service, resulting in repeat visits and word-of-mouth referrals.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
Owner/Operator
LaNores aerial Construction
12.2018 - 09.2022
- Increased customer satisfaction by providing high-quality services and timely communication.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Implemented effective financial management practices, improving cash flow and profitability.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed comprehensive training programs for employees to enhance skills and improve productivity.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Managed day-to-day business operations.
Foreman
Davey Resource Group
03.2019 - 05.2022
- Improved project efficiency by implementing streamlined scheduling and resource allocation processes.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Optimized resource utilization for cost savings, carefully monitoring material usage and labor allocations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
- Implemented efficient work processes to boost overall productivity while reducing costs.
- Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
- Provided comprehensive training for new employees, ensuring their rapid integration into the team dynamic.
- Monitored progress against established benchmarks, adjusting strategies as necessary to meet targets consistently.
- Managed equipment maintenance schedules to minimize downtime due to mechanical failure or repairs.
Linemen
HY-lines utilities
06.2010 - 12.2018
- Performed duties as a linemen on a crew placing Ariel fiber optic cable contracted for AT&T
- Improved workplace safety by conducting regular equipment inspections and maintenance.
- Completed complex installations for major Telcom distribution projects, ensuring adherence to industry standards.
- Reduced outage durations with quick response times and effective troubleshooting skills.
- Collaborated with cross-functional teams to complete large-scale projects on time and within budget.
Infantry Team Leader
Michigan Army National Guard
10.2010 - 04.2017
- Led infantry team to successfully complete missions by providing clear instructions and efficient communication.
- Increased team efficiency with regular training sessions and performance evaluations.
- Reduced team injuries during operations by implementing strict safety protocols and guidelines.
- Maintained high levels of discipline within the unit, enforcing military standards and regulations.
- Collaborated with other teams for joint missions, ensuring seamless coordination and execution of tasks.
- Enhanced readiness of the unit by conducting thorough equipment checks and maintenance procedures.
Education
High school diploma -
charlotte high school
Charlotte, MISkills
- Highly Motivated
- Attention To Detail
- Computer Literate
- Military (7 years)
- Personnel Management
- Self starter
- Tree Care
- Climbing
- Construction
- Tree Trimming
- Heavy Equipment Operation
- Forklift
- Quality Audits
- Quality Assurance
- Bucket Truck Experience
- Data Interpretation
- Operational Security
- Project Management
Certification
Certified Forklift Operator
Assessments
- Management & leadership skills: Impact & influence, Proficient, 03/01/22, Choosing the most effective strategy to inspire and influence others to meet business objectives
- Project timeline management, Proficient, 01/01/22, Prioritizing and allocating time to effectively achieve project deliverables
- Sales skills, Proficient, 09/01/23, Influencing and negotiating with customers
- Warehouse safety, Proficient, 09/01/23, Using safe practices in a warehouse setting
- Mechanical knowledge, Proficient, 12/01/22, Understanding and applying mechanical concepts and processes
- Basic maintenance and repair, Proficient, 03/01/22, Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
- Security guard skills, Proficient, 10/01/21, Assessing risks, enforcing security standards, and handling complaints
- Work motivation, Proficient, 12/01/22, Level of motivation and discipline applied toward work
- Automotive maintenance, Proficient, 12/01/22, Knowledge of vehicles, vehicle maintenance, and repairs
- Supervisory skills: Motivating & assessing employees, Proficient, 01/01/23, Motivating others to achieve objectives and identifying improvements or corrective actions
- Work style: Reliability, Proficient, 10/01/21, Tendency to be reliable, dependable, and act with integrity at work
Work Authorization
Authorized to work in the US for any employer
Personal Information
- Military Service Branch: Michigan army national guard
- Military Service Rank: E-4
- Relocation: Anywhere
Awards
national defense medal, 05/01/11, For service during time of war
Timeline
Mobile Expert
T-Mobile
03.2023 - Current
Foreman
Davey Resource Group
03.2019 - 05.2022
Owner/Operator
LaNores aerial Construction
12.2018 - 09.2022
Infantry Team Leader
Michigan Army National Guard
10.2010 - 04.2017
Linemen
HY-lines utilities
06.2010 - 12.2018
High school diploma -
charlotte high school