Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dewanbrea Keyes

Taylorsville,United States

Summary

Dynamic sales professional with a proven track record at Cato Fashions, excelling in customer service and sales strategies. Recognized for building strong client relationships and consistently exceeding sales targets. Adept at problem-solving and maintaining a professional demeanor in high-pressure situations, ensuring exceptional customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Sales Associate

CVS Pharmacy
08.2024 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Manager

Cato Fashions
02.2023 - 08.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Sales Assistant

Online Rep Management
10.2021 - 01.2022
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Conducted weekly inventory audits to ensure accuracy in stock levels.

Education

Associate Degree - Science Education

Post University
Waterbury, CT
05.2025

High School Diploma -

Mize Attendance Center
Mize, MS
2010

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Flexible schedule
  • Sales strategies
  • Professional demeanor

Timeline

Sales Associate

CVS Pharmacy
08.2024 - 03.2025

Sales Manager

Cato Fashions
02.2023 - 08.2024

Sales Assistant

Online Rep Management
10.2021 - 01.2022

Associate Degree - Science Education

Post University

High School Diploma -

Mize Attendance Center

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