Dexter Talbert
The Bronx,NY
Summary
Dynamic professional with a proven track record in customer service and sales, notably at Brooklyn Beso. Skilled in conflict resolution and cash handling, I excelled in enhancing guest satisfaction and driving sales growth. Recognized for training staff and fostering team collaboration, I consistently improved operational efficiency and client relationships.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Brooklyn Beso
05.2023 - 09.2025
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Coordinated food and beverage orders efficiently with kitchen staff to maintain timely service.
- Trained new servers on menu offerings, service standards, and restaurant protocols.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Handled cash transactions accurately, ensuring proper cash flow management at end of shifts.
- Resolved customer complaints promptly, fostering a positive dining atmosphere and repeat business.
- Collaborated with team members to streamline service processes and improve operational efficiency.
Sales Representative
Genesis Global Solutions
03.2022 - 12.2022
- Developed and maintained strong relationships with clients to drive sales growth.
- Conducted product demonstrations, showcasing features and benefits to potential customers.
- Collaborated with marketing team to implement campaigns that increased brand awareness.
- Analyzed customer feedback to enhance product offerings and improve service delivery.
Education
High School Diploma -
Clan Carthy High School
Kingston, Jamaica07.2019
Skills
- Customer service
- Order coordination
- Cash handling
- Staff training
- Conflict resolution
- Team collaboration
Timeline
Restaurant Server
Brooklyn Beso
05.2023 - 09.2025
Sales Representative
Genesis Global Solutions
03.2022 - 12.2022
High School Diploma -
Clan Carthy High School