DeyaLizzé Rodriguez
Willingboro
Summary
Dynamic Sales Associate with proven expertise in customer service and teamwork, honed at Aldo Shoes. Excelled in building customer rapport and loyalty, significantly enhancing shopping experiences. Demonstrated exceptional problem-solving and multi-tasking abilities, contributing to a noticeable increase in sales revenue. Skilled in suggestive selling, ensuring high customer satisfaction and repeat business.
Overview
2
2
years of professional experience
Work History
Sales Associate
Aldo Shoes
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
High School Diploma - Business Administration
Rowan College At Burlington County
Mount Laurel, NJSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
Languages
Spanish
Full Professional
Timeline
Sales Associate
Aldo Shoes
07.2023 - Current
High School Diploma - Business Administration
Rowan College At Burlington County
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