Deyaneira Martinez
Killeen,TX
Summary
Driven Certified Pharmacy Technician with 6 years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Looking to relocate to Puerto Rico.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medication Reconciliation Technician
St. David's South Austin Medical Center
Austin, TX
09.2021 - Current
- Gather information for best possible medication list from various resources (patient interviews, physician offices, community pharmacies, historical encounters, extended care facilities, or other acute care facilities) to ensure complete and accurate entry into hospital’s electronic health record.
- Effectively communicate with other health care professionals to prioritize patient care and identify patient-specific needs.
- Update medication list in a timely manner so it can be used as foundation for patient’s admission medication orders.
- Gather medication information for patients in the ED and those being directly admitted to the floor.
- Assists inpatient Pharmacy Technicians and staff when needed with tasks in which I have been trained and demonstrated competency.
Pharmacy Technician
CVS Pharmacy
Killeen, TX
01.2021 - 02.2022
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Stocked, labeled and inventoried medication to keep accurate records.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Pharmacy Specialist
U.S Army
Killeen, TX.
04.2016 - 08.2018
- Under supervision of pharmacist processed and dispense prescriptions in a timely manner to achieve 100% customer satisfaction
- Inventory over $10,000 worth of ophthalmic boxes as part as a two-man team under two-hour time frame resulting in 100% accountability
- Received and inventory incoming medical supply to distribute within order organization
- Served as a point of contact between other organizations and hospital for supply ordering
- Performed administrative office task pertaining to customer’s bulk orders of medical supplies.
Customer Service Representative
Bold via Atento
Caguas, PR
08.2015 - 04.2016
- Answer inbound calls and assessed customer issues to find the most effective way to reach customer satisfaction
- Worked to meet the customer retention quota by marketing company provided offers
- Managed all social media complaints and reviews, providing customer services to maintain the company’s public image for new customers.
Education
Medical Training and Education Campus -
High School Diploma - undefined
2015
Skills
- Patient data systems proficiency
- Microsoft Office
- Verbal and written communication skills
- HIPPA trained
- Detail Oriented
- Fast learner
- Wholesale Ordering
- Customer Service
Certification
- CPhT - Certified Pharmacy Technician
- Registered Pharmacy Technician- Texas
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medication Reconciliation Technician
St. David's South Austin Medical Center
09.2021 - Current
Pharmacy Technician
CVS Pharmacy
01.2021 - 02.2022
Pharmacy Specialist
U.S Army
04.2016 - 08.2018
Customer Service Representative
Bold via Atento
08.2015 - 04.2016
Medical Training and Education Campus -
High School Diploma - undefined
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