Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deyanira Avila

San Antonio,TEXAS

Summary

I am a bilingual medical assistant who has been in the medical field for 10 years. My career in the medical field has allowed me to work with, urgent care facilities, family practice, military personnel on base, as well as customer service settings such as migrant hotels, phone operations, and patient relations. I have been able to travel all over the country with my job in the medical field, allowing me to learn and adapt easily into any environment I am thrown into. I loved learning and seeing how different parts of the country share different cultures, and it has taught how to interact with, diverse populations, and personalities from all over the world.

Overview

11
11
years of professional experience

Work History

Medical Assistant and Receptionist

QTC Medical Group- PRN
Midwest
01.2023 - Current
  • Maintained a positive atmosphere by greeting reservists and active duty military personnel, answered questions, and initiated their intake process
  • Assisted with set up, as well as breakdown of events and equipment.
  • Vital sign monitoring
  • Immunizations
  • Ekg
  • Vision acuity testing
  • Women’s health/prenatal care
  • Audiology exams
  • Urine dipstick and Clinitek testing
  • Calibrations on clinitek
  • Phlebotomy
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Directed patients to the correct station

PRN Per Diem Job*

Medical Coordinator

USCRI
Sacramento, CA
01.2022 - 11.2023

scheduled all intake for an initial screening upon patient arrival to the facility •maintained all youth residents' records in accordance with HIPAA and agency guidelines

•reported to the Medical Director

•Ensured that the UC portal is updated with medical notes, reports and scheduled appointments;

•Tracked medical appointments, referrals, billing claims and Treatment Authorization Requests (TARs)

•Maintain up to date documents that are available for appointments, including TARs and medical records;

•Complete Serious Incident Reports (SIRs) and addendums when a minor requires hospitalization or Emergency Room visit;

•Submitted TAR for regular emergencies and for mental health emergencies; •Obtained medical requests for additional test or consultations needed by residents;

•Served as a resource for other medical services staff including Medical Director, Nurses, and Nursing Assistants;

•Provide administrative support for medical matter on behalf of the Medical Director; and

•Performed other job -related duties as assigned by supervisor

Communicated with patients, ensuring that medical information was kept private.

Performed out reach programs to fundraise for the shelter as well as hire Insurances and medical providers

Medical Assistant (travel Contracts)

Favorite Healthcare Staffing
All Over The US
04.2021 - 01.2022
  • Collected and directed guest information to dispatch orders requests such as meals, hygiene supplies, blankets, clothing, and room complaints through multiple phone lines
  • COVID-19 intake
  • Covid vaccination
  • Covid testing
  • Telemedicine
  • Welcomed and greeted patients and assisted with discharge
  • Insurance verification
  • Immunizations
  • STD testing
  • Translated for Spanish speaking patients
  • Kept track of Supply inventory of food, clothes, toys for minors and hygiene products
  • Increased patient satisfaction by providing compassionate and timely nursing care to diverse populations.
  • Delivered high-quality patient care during emergency situations, remaining calm under pressure and effectively prioritizing tasks according to urgency.
  • Strengthened continuity of care by maintaining detailed records on each patient''s progress throughout their stay at the facility.

Reason for leaving -contract ended

Medical Assistant

Family Medical Home
San Antonio, TX
01.2016 - 04.2021
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Intake/ triage
  • Vital signs monitoring
  • Pediatric vaccinations
  • Pediatric physicals
  • Sports physicals
  • Ear lavages
  • Ekgs
  • Covid-19 testing (PCR and rapid)
  • Covid vaccinations
  • Strep throat testing
  • Flu testing
  • Urinalysis
  • Autoclave
  • Inventory of medical equipment and ordering through McKesson account
  • Assisted with pap smears and Women’s routine physicals
  • Diabetic retinal scan examinations
  • Diabetic foot examinations
  • Called and faxed pharmacies to submit prescriptions and refills as prescription refill coordinator
  • Performed Call Triaging through Telehealth and Telemedicine
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Taught patients about medications, procedures and care plan instructions.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Performed Prior authorizations as needed
  • Insurance verification
  • *Reason for leaving: To do Covid-19 travel contracts

MA Team Leader

San Antonio Medical Supplies
San Antonio, Texas
04.2013 - 01.2016
  • Team lead/Patient representative
  • Welcomed customers and patients into DME store and assisted with medical equipment purchases
  • Answered Patient inquiries via telephone about DME equipment and delivery questions
  • Communicated with Case managers in the hospital to come in agreement with arranging DME equipment delivery times, and any other patient related questions
  • Reviewed and corrected claim errors to facilitate smooth processing.
  • Led projects as team lead, and analyzed data to identify opportunities for improvement.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Assisted patients in filling out check-in and payment paperwork while complying with Medicare guidelines.

*Reason for leaving: company closed down*

Education

Medical Assistant -

Kaplan College
San Antonio, TX
09.2013

Skills

  • Bilingual
  • Flexible with Travel contracts/ floating
  • Leadership/Team lead skills
  • Front office and back office experience
  • Telemedicine/ Telehealth experience
  • Manual vital sign monitoring
  • EMR/ EHR
  • Covid PCR and rapid testing experience
  • Urgent care/ fast paced environment experience
  • Experience in Epic, ECW, Athena
  • Microsoft Office Expertise
  • Recruiting and Interviewing

Timeline

Medical Assistant and Receptionist

QTC Medical Group- PRN
01.2023 - Current

Medical Coordinator

USCRI
01.2022 - 11.2023

Medical Assistant (travel Contracts)

Favorite Healthcare Staffing
04.2021 - 01.2022

Medical Assistant

Family Medical Home
01.2016 - 04.2021

MA Team Leader

San Antonio Medical Supplies
04.2013 - 01.2016

Medical Assistant -

Kaplan College
Deyanira Avila