De'yanna Cooksey
Humble
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Aeropostale
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Cashier
Victoria's Secret & PINK
03.2020 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Built relationships with customers to encourage repeat business.
Sales Associate
Aldi
02.2019 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Cosmology -
Remington College
Houston, TX07-2022
Associate of Arts - Film And Video Production
Blanson CTE High SChool
Houston, TX07-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Goal oriented
- Relationship building
- Outgoing personality
- Cash handling
- Listening skills
- Store opening and closing
Certification
- First Aid Certification
- CPR +AED
- Food Handler
- TABC
Languages
English
Full Professional
Chinese (Mandarin)
Elementary
Spanish
Elementary
Timeline
Sales Associate
Aeropostale
10.2024 - Current
Cashier
Victoria's Secret & PINK
03.2020 - 08.2023
Sales Associate
Aldi
02.2019 - 02.2020
Cosmology -
Remington College
Associate of Arts - Film And Video Production
Blanson CTE High SChool
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