Deyna Rivera-Quinones
Summary
Administrative professional with over 20 years supporting high-level executives. Expertise in optimizing workflow efficiency, managing sensitive information, and coordinating complex schedules. Proven track record in enhancing office procedures and fostering collaboration among diverse teams.
Overview
24
24
years of professional experience
2
2
Certifications
Work History
Senior Administrative Specialist/Fellowship Coordinator
WEILL CORNELL MEDICINE: Pediatric Critical Care
New York
04.2026 - Current
- Provide administrative support to the Executive Vice Chair of Operations/Division Chief of Pediatric Critical Care.
- Coordinate travel, hotel and transportation needs (international and domestic) for the Vice Chair and invited guest, lecturers and speakers.
- Facilitated communication between fellows, mentors, and program stakeholders to support effective program operations.
- Ensure that the fellows adhere to the ASCME activities designed to sustain, enhance or expand their knowledge, skills, and professional performance and relationships, which they utilize to deliver services to patients, the public, and the profession.
- Maintain accurate records of all fellows' progress throughout their tenure in the program.
- Assist in preparing reports and documents for medical staff review. Confirm accuracy and compliance with policies and procedures.
- Developed office procedures and streamlined workflows to enhance operational efficiency.
- Direct, coordinate and evaluate activities of support staff within academic institutions, departments, and alumni organizations.
- Organized corporate events, including conferences, workshops, and training sessions, ensuring seamless logistics and catering.
- Monitor inventory levels of office supplies and place orders when necessary.
- Process invoices, purchase orders, procurement and reimbursements.
- Pleasantly welcome visitors, answer phone calls and manage the reception area.
Senior Administrative Specialist
WEILL CORNELL MEDICINE: Pediatric Chair
New York
10.2022 - 03.2026
- Ensures the smooth functioning of the executive office.
- Coordinates calendars and schedules appointments and meetings.
- Prioritizes requests for meetings and coordinates the necessary arrangements for meetings.
- Implemented and monitored office systems, enhancing workflow efficiency.
- Acted as a confidential secretary and managed highly sensitive situations daily.
- Coordinated projects on regulatory issues, educational initiatives, philanthropic activities, fundraising efforts, and program development.
- Arranged travel and conference logistics to ensure seamless attendance and participation.
- Organizes itinerary, makes appropriate reservations for travel and accommodations.
- Drafted and sent written correspondence to meet functional requirements.
- Managed procurement activities for goods, services, and equipment.
- Handled disbursement and reimbursement activities.
- Provides follow up on action items identified during meetings.
- Assists with responsibilities associated with professional organizations and external advisory boards and committees, which may include membership renewals, professional certifications, and journal renewals.
Senior Medical Secretary
WEILL CORNELL MEDICINE: DERMATOLOGY
New York
02.2007 - 10.2022
- Direct support to the department Dermatological & Cosmetic Surgeons.
- Assisted Department Chairman and Operations Administrator with various tasks to enhance departmental efficiency.
- Managed disbursement and reimbursement activities for the Mohs Surgery Unit.
- Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff (Mohs Surgery).
- Organized and managed surgery consultations, surgical and cosmetic procedures, and general dermatology appointments.
- Coordinate surgical procedures with other departments (i.e. oculoplastics and plastic surgery).
- Confirm demographic information, verify insurance, and document visit details in our computerized system.
- Screen and field telephone inquiries from patients and referring physician offices.
- Follow up on specimens from the Dermatopathology Lab.
- Submit Slide request to referring physician's lab.
- Obtain pre-certification/prior authorization from insurance carriers for visits, medications, and procedures.
- Follow up with the physician's malignancy log by scheduling patients for procedure or obtaining documentation of treatment.
- Entered and edited charges accurately in the billing system to maintain financial records.
- Transfer payments and balances between accounts.
- Serve as a liaison between patients and medical staff.
- Responsible for organization of Annual Skin Cancer Screening.
- Assist the Residency Coordinator in the yearly residency interviews.
- Provided backup support to front and back office staff, ensuring continuity of operations.
- Assisted in training (front desk, check out and administrative support) of New Hires.
Administrative Assistant
ROYAL, PLUMBING SUPPLY CORP
Bronx
06.2002 - 01.2007
- Provided comprehensive support to President by managing daily schedules and appointments.
- Managed cash and sales accounts while ensuring accurate verification of bills for prompt payments.
- Maintained bookkeeping analysis and pricing of products.
- Coordinate deliveries and dispatch drivers with shipments and expediting orders.
- Coordinate pricing of plumbing and heating products.
Education
BACHELOR OF SCIENCE - HUMAN SERVICES
Boricua College
New York04-2024
HS DIPLOMA -
City As High School
New York01-1993
Skills
- Office administration
- HIPAA compliance
- Professional Development (CME)
- Regulatory compliance
- Data management
- Process improvement
- Problem resolution
- Multitasking
- Customer service
- Team leadership
- Organizational skills
- Trustworthiness
Certification
Proficient in various software applications (Microsoft Office/Outlook, Excel, EPIC-Superuser, Nexus, Canva)
Languages
Spanish, Native/Bilingual
Timeline
Senior Administrative Specialist/Fellowship Coordinator
WEILL CORNELL MEDICINE: Pediatric Critical Care
04.2026 - Current
Senior Administrative Specialist
WEILL CORNELL MEDICINE: Pediatric Chair
10.2022 - 03.2026
Senior Medical Secretary
WEILL CORNELL MEDICINE: DERMATOLOGY
02.2007 - 10.2022
Administrative Assistant
ROYAL, PLUMBING SUPPLY CORP
06.2002 - 01.2007
BACHELOR OF SCIENCE - HUMAN SERVICES
Boricua College
HS DIPLOMA -
City As High School