Michelle Diaz
Middle Island,NY
Summary
Diligent Program Coordinator with a proven track record in managing and coordinating programs effectively. Successfully led multiple projects from inception to completion, ensuring alignment with organizational goals. Demonstrated expertise in team collaboration and problem-solving to drive results. A detail-oriented individual with experience not only in customer service but also in data entry and office management.
Overview
11
11
years of professional experience
Work History
Fellowship Program Coordinator of Hematology-Oncology
Stony Brook Clinical Practice MGMT Plan
10.2022 - Current
- Interprets and applies ACGME, maintains accreditation data, provides administrative supervision, manages evaluative processes, coordinates rotations, organizes and oversees departmental events. Manages multiple platforms: ACGME/Webads, New Innovations, ERAS/PDWS, WolfMart, Certify, NRMP, Thalamus, 25 Live, AMA, and others.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Led training sessions for faculty in preparation for interview season and any other upcoming activities.
Administrative Assistant to the Chief of Hematology-Oncology
Stony Brook Clinical Practice MGMT Plan
05.2021 - 10.2022
- Handled multi-line phone calls, coordinated meetings, obtained medical records, scheduled patient appointments, and managed administrative tasks.
- Provided translation services to Spanish-speaking patients.
- Answered multi-line phone system, routing calls, delivering messages to clinical teams
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Medical Receptionist
Just Kids Diagnostic & Treatment Center
11.2020 - 05.2021
- Coordinated scheduling, check-in, check-out, and billing payments.
- Verifies insurance, and manages medical records.
- Helped patients complete necessary medical forms and documentation.
- Provided translation services to Spanish-speaking patients.
Medical Support
Developmental Disabilities Institute
06.2019 - 02.2021
- Provides administrative support, schedules clients, and administers medication.
- Coordinated with healthcare providers to ensure appropriate medical support was available for residents requiring specialized care or assistance.
- Developed strong working relationships with staff, fostering a positive work environment.
- Served as per-diem assistant manager where I supervised day-to-day operations to meet performance, quality and service expectations.
CDPAP Coordinator
Recco Home Care
08.2020 - 11.2020
- Processes referrals, maintain client records, and manages aide schedules.
- Maintained accurate records and documentation, ensuring timely processing of reimbursements. · Receive authorizations for services from Manage Care and/or Medicaid
- Managed HC-Plus and HHA Exchange
- Ensure to open and close client cases as required
Front Desk Receptionist
Elegant Dance Studio
08.2018 - 04.2019
- Welcomes dancers, manages registrations, and oversees facility organization.
Direct Support Professional
Maryhaven of Hope
01.2017 - 05.2018
- Assists individuals with personal care and implements habilitation outcomes.
Front Desk Receptionist
Ideal Allied School & Home Care Services
06.2016 - 11.2016
- Provides administrative support, translation, and manages client records.
Sales Associate
TJ Maxx
11.2015 - 04.2016
- Greets customers, provides translation, and operates cash registers.
Floater/Preschool Assistant Teacher
Habitots
10.2013 - 07.2015
- Assists with classroom activities and supervises children.
Education
Associates in Communications -
Suffolk Community College
Selden05.2021
High School Diploma -
Longwood High School
Middle Island, NY06.2013
Skills
- Program Management
- Office Administration
- Proactive mindset
- Strategic Planning
- Scheduling proficiency
Affiliations
- Hematology-Oncology Division
Languages
Spanish
Native or Bilingual
Timeline
Fellowship Program Coordinator of Hematology-Oncology
Stony Brook Clinical Practice MGMT Plan
10.2022 - Current
Administrative Assistant to the Chief of Hematology-Oncology
Stony Brook Clinical Practice MGMT Plan
05.2021 - 10.2022
Medical Receptionist
Just Kids Diagnostic & Treatment Center
11.2020 - 05.2021
CDPAP Coordinator
Recco Home Care
08.2020 - 11.2020
Medical Support
Developmental Disabilities Institute
06.2019 - 02.2021
Front Desk Receptionist
Elegant Dance Studio
08.2018 - 04.2019
Direct Support Professional
Maryhaven of Hope
01.2017 - 05.2018
Front Desk Receptionist
Ideal Allied School & Home Care Services
06.2016 - 11.2016
Sales Associate
TJ Maxx
11.2015 - 04.2016
Floater/Preschool Assistant Teacher
Habitots
10.2013 - 07.2015
Associates in Communications -
Suffolk Community College
High School Diploma -
Longwood High School
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