Deyon Stevenson Wilson
Ft. Pierce,FL
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Cash America Pawn
01.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Reviewed sales and gross profit report to assess company efficiency.
Lead
Cash America Pawn
03.2012 - 02.2017
- Supervised day-to-day operations to meet performance, quality and service expectations when managers were off.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Youth Leader
Okeechobee Youth Development Center
02.2010 - 01.2012
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
- Mentored and coached youth in developing communication, problem-solving and decision-making skills.
- Assisted youth in recognizing strengths and weaknesses, and guided development of personal and professional goals.
Supervisor
Hibiscus Children's Center
03.2003 - 12.2006
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Trained new employees and delegated daily tasks and responsibilities.
- Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Supervised youth in residential and community-based programs to minimize risks and offer support.
Education
No Degree - Criminal Justice
Keiser Career College - Port St. Lucie
Port St. Lucie, FLHigh School Diploma -
Indian River State College
Ft. Pierce, FL06.2002
Skills
- Staff Supervision
- Customer Service
- Issue Resolution
- Google Drive
- Staff Management
- Time Management
- Sales and Marketing
- Cost Control
- Goals and Performance
- Incident Reports
- Customer Service Management
- Inventory Counting
- Work Planning and Prioritization
- Transaction Processing
- Coaching and Mentoring
- Sales Growth
- Inventory Control
- Microsoft Office Suite
- Customer Relations
- Store Opening and Closing
- Verbal and Written Communication
- Attention to Detail
Timeline
Assistant Manager
Cash America Pawn
01.2019 - Current
Lead
Cash America Pawn
03.2012 - 02.2017
Youth Leader
Okeechobee Youth Development Center
02.2010 - 01.2012
Supervisor
Hibiscus Children's Center
03.2003 - 12.2006
No Degree - Criminal Justice
Keiser Career College - Port St. Lucie
High School Diploma -
Indian River State College