WILLIAM HAMILTON
Houston,United States
Summary
I'm a Tulane University Alumni where I excelled in education and athletics. My Communications degree has assisted in pursuing a career in sales, where I have been outstanding. I have acquired many skills including time management, team management and critical thinking. .Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Surely my educational and business background will be a viable contribution to your company
Overview
9
9
years of professional experience
Work History
Account Executive
QuickBooks
07.2023 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- $13,604,936 in Charge Volume FY25
- Generated 278 new clients FY25
- #3 Company Wide FY25
Sales Development Representative
CIENCE
07.2021 - 07.2023
- Effectively constructed and maintained a robust sales pipeline, ensuring consistent high activity levels
- Acquired an in-depth knowledge of products and services to adeptly address customer objections and competitive inquiries
- Successfully secured new business by effectively communicating the comprehensive value proposition of the company
- Directed customer leads to the appropriate department for further support
- Leveraged Salesloft to manage client data securely and update client profiles
- Collaborated closely with marketing and sales teams to enhance brand visibility and identify fresh leads
Sales Consultant/ Technician
ADT
07.2018 - 07.2021
- Sold and installed custom security Systems in Houston and surrounding areas
- Train customer on the proper use of their ADT system Respond to service calls for system maintenance Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
Sales Consultant
State Farm
06.2016 - 07.2018
- Licensed to sell life, health, property and casualty insurance in Texas Certified to provide State Farm Bank deposit products, credit accounts and vehicle loans
Education
Bachelor of Arts - Communication
TULANE UNIVERSITY
05.2015
Skills
- Account management
- Sales forecasting
- Customer relationship management
- Lead generation
- Sales strategy
- Data analysis
- Negotiation techniques
- Product knowledge
- Effective communication
- Problem solving
LINKS
www.linkedin.com/in/william-hamilton-4525ba9a
DETAILS
- Houston
- United States
- 713-826-2396
- Wlhamilton337@gmail.com
Timeline
Account Executive
QuickBooks
07.2023 - Current
Sales Development Representative
CIENCE
07.2021 - 07.2023
Sales Consultant/ Technician
ADT
07.2018 - 07.2021
Sales Consultant
State Farm
06.2016 - 07.2018
Bachelor of Arts - Communication
TULANE UNIVERSITY