Dezaree Glenn-Thomas

• Outpatient Check-in/Check-Out
• Communicating Between Residents & Providers/Preceptors
• Pre-Registering & Coordinating Scheduling for Residents & Providers/Preceptors
• Managing Insurance Clearances for Patients
• Managing Inbound & Outbound Calls
• Process Medical Records
• Scanning & Faxing Documentation within Offices & Insurance Companies
• Balancing Collections Transactions
• Sorting & Distributing Incoming & Outgoing Mail
• Manage & Review Worklists Ques
• Collaborated with clinical and administrative staff to meet patient needs.
• Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.

• Applied HIPAA privacy and security regulations while handling patient information.
• Verified demographics and insurance information to register patients in computer system.
• Checked stock to determine inventory level and placed orders for needed supplies.
• Verified patients' insurance and payment methods during admissions or check-in processes.
• Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
• Assembled registration paperwork and placed identification bands on patient.
• Data Entry

• Administrative & Business Operations
• Reviewing & Processing for Housing Applications
• Identifying & Qualifying Applicants
• Grant Managing
• Qualifying Financial Documentation
• Data Entry & Records
• Maintaining Up to Date Case Information
• Pharmacy Specialty Service Representative I / Subject Matters Expert (SME

• With Inbound & Outbound Calls
• Processing & Downloading Prescriptions
• Scheduling Orders for Patients & Doctors
• Assisted Developments for New Hire Training
• Aid & Coached New Processes & Procedures
• Involved in Mentor in Enterprise Program
• Produced Data Entry
• Provided Benefits Verification

• Showcase special order products by maintaining a functional showroom
• Answer product related questions and communicate the end to end install process
• Build estimate quotes/orders for every door/window project
• Qualifying sales while promoting with credit sales/tax crediting
• Generating Leads
• Process store credits from vendors in the department
• Processing and reviewing in-stock and product standards
• Process scheduling for Specialist in department & Customers for Installs
• Partner/Communicate with Installers for Install Orders
• Help follow through on customer needs
• Interact with vendors for projects & promotions
• Drive a culture of learning by teaching, coaching and training with positive motivation and inspiration
• Processing safety and hazmat procedures

Head Cashier

• Disperses change and reconciles 15 cash registers
• Deposits cash into vault with each shift change, document/reconcile and compile reports
• Backs up service desk, cashiers and other departments as needed

Receiving Operations Associate

• Scheduling appointments with vendors and coordinating incoming shipments from trucks
• Organizing paperwork, bills of lading, itemized list verify while receiving inventory
• Coordinate outbound shipments to headquarters or damaged goods
• Use custom computer system to place orders with vendors and receive all shipments
• Disperses and calculate credits paid for damaged goods