Dezmin Anderson
Albuquerque,NM
Summary
Results-driven marketing professional with a proven track record in driving growth and enhancing brand awareness. Leveraged problem-solving skills and effective communication at Ambiance Marketing Group to consistently surpass business targets. Expertise in data-driven decision making and a commitment to customer service excellence foster collaboration and achieve significant milestones. Seeking to apply these competencies to further elevate brand impact in a dynamic environment.
Overview
11
11
years of professional experience
Work History
Market Director
Ambiance Marketing Group
Woodland Hills, CA
03.2022 - Current
- Supported sales team members to drive growth and development.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Ensured compliance with applicable laws and regulations related to marketing activities.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Produced content for website updates, blogs, press releases and other materials related to marketing initiatives.
- Developed and implemented marketing strategies to increase brand awareness and sales in the market.
- Identified potential partnerships with key stakeholders in the industry and negotiated mutually beneficial deals.
Tier 1, Technical Support
Concentrix
Rio Rancho, NM
09.2019 - 01.2020
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, and cellular.
- Resolved common issues with IOS software.
- Searched knowledge bases for product support to expand available support possibilities.
- Identified potential sales and cross-selling opportunities in course of delivery of support services.
Sales Associate
American Home Furniture
Albuquerque, NM
11.2017 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained customer satisfaction with quick and professional handling of product returns.
Quality Control/Data Entry
INIXTA TECHNOLOGIES
Albuquerque, NM
05.2015 - 11.2017
- Efficiently carry out process of observance and entry of closeout documentation for city funded projects such as schools and prisons
- Make correspondence with General contractors, Sub-contractors, and Architect to relay project related information.
- Responsible for execution of requirements for submission of closeouts as stated in specification book for any given project.
- Providing all information electronically as a final green friendly and easily assessable user interface.
LC Crew Member
Little Caesars
Albuquerque, NM
02.2014 - 03.2015
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
Education
Bachelor of Arts - Music Production
Full Sail University
Winter Park, FL05.2024
High school Diploma -
Albuquerque Talent Development Academy
Albuquerque05.2015
Skills
- Customer service-oriented with high customer service standards
- Self-directed, dedicated to process improvement, conflict resolution proficiency
- Efficient data processing
- Excellent communication skills, computer-savvy
- Very Resourceful, and critical thinker
- Friendly and Patient
- Active Listening
- Incoming Call Management
- Product management
- Data-driven decision making
- Active listening
- Contract management
- Problem-solving aptitude
- Data confidentiality
- Adaptability
- Team collaboration
Education
Albuquerque,Winter Park, FL
Contact
Albuquerque, NM 87108
Timeline
Market Director
Ambiance Marketing Group
03.2022 - Current
Tier 1, Technical Support
Concentrix
09.2019 - 01.2020
Sales Associate
American Home Furniture
11.2017 - 03.2019
Quality Control/Data Entry
INIXTA TECHNOLOGIES
05.2015 - 11.2017
LC Crew Member
Little Caesars
02.2014 - 03.2015
Bachelor of Arts - Music Production
Full Sail University
High school Diploma -
Albuquerque Talent Development Academy
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