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Dedicated professional with extensive expertise in CRM software, hardware troubleshooting, and the Microsoft Office suite. Demonstrates resilience and stress tolerance, coupled with strong interpersonal skills and effective escalation management. Proven track record in training development, staff mentoring, and decision-making, ensuring compliance with health and food safety regulations. Committed to achieving results through efficient multitasking and a results-oriented approach.

Dynamic and results-driven professional with extensive experience at Chipotle Grill, excelling in training and mentoring new crew members. Proven expertise in food safety and exceptional customer service, consistently enhancing team performance and guest satisfaction. Recognized for effective coaching techniques and maintaining high standards of cleanliness and organization in fast-paced environments.

At McDonald's, I excelled as a Crew Member Trainer, enhancing team efficiency by mentoring and training employees in customer service and food safety. My expertise in POS systems and employee engagement led to significant improvements in workplace dynamics and service quality. I adeptly balanced coaching with leadership, fostering professional growth and a safety-conscious environment.

Dynamic Crew Member Trainer at Wendys, adept in health and safety regulations and motivational techniques. Excelled in elevating customer satisfaction through effective coaching, mentoring, and leadership. Proven track record in enhancing staff retention and performance, leveraging exceptional problem-solving and communication skills.
Positive, reliable, and efficient in daily tasks and teamwork. Understanding of training procedures and customer service, with skills in communication and problem-solving. Dedicated to fostering productive and welcoming environment for both new hires and customers.
Adaptable and resourceful, developed skills in fast-paced, team-oriented environment. Specializes in training and mentoring, ensuring smooth operations and high team morale. Seeking to leverage these transferrable skills in new field to drive success and growth.

 Dynamic and results-driven professional with extensive experience at Raising Cane's Chicken Fingers. Proven track record in employee training and customer service excellence, enhancing team efficiency and satisfaction. Skilled in food safety and conflict resolution, fostering a positive work environment while mentoring new hires to achieve operational success.  Offering strong foundation in communication and teamwork, eager to learn and develop in training environment. Brings focus on understanding training protocols and customer service, blending organizational and interpersonal skills. Ready to use and develop communication and problem-solving skills in any given role. 

Daphne Lawrence

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Crew Member Trainer

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Bachelor of Science - Business

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Crew Member Trainer

Head Hostess

Server

Bachelor of Science - Business

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