Dhaniela Sanchez
Fort Lauderdale,FL
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Insurance Agent
TWFG Insurance
05.2021 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Built strong relationships with clients through consistent communication and excellent customer service.
Restaurant Worker
Peruvianfood
01.2020 - 05.2021
- Provided exceptional customer service, ensuring a welcoming atmosphere and addressing guest inquiries effectively.
- Maintained cleanliness and organization of dining area, contributing to positive dining experience for guests.
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
Education
High School Diploma -
James Madison High School
Fort Lauderdale, FL03-2023
Skills
- Customer service
- Professionalism and ethics
- Client relations
- Conflict resolution
- Appointment scheduling
- Sales closing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Insurance Agent
TWFG Insurance
05.2021 - Current
Restaurant Worker
Peruvianfood
01.2020 - 05.2021
High School Diploma -
James Madison High School