Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dhara Durkin

Truckee,CA

Summary

Dynamic professional with extensive experience at Sugar Bowl Resort, excelling in project management and team leadership. Proven track record in optimizing scheduling processes and enhancing customer service. Adept at performance monitoring, fostering a motivated workforce, and implementing efficient operational strategies to achieve organizational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lead Scheduling Coordinator

Sugar Bowl Resort
Norden, CA
11.2024 - Current
  • Utilized scheduling software to organize and update daily, weekly, and monthly schedules.
  • Created and monitored detailed project schedules for multiple projects.
  • Coordinated scheduling for a team of over 100 employees, ensuring optimal coverage and efficiency.

Gardening Assistant

Gardens of the Goddess
Becket, MA
06.2024 - 10.2024
  • Collaborated with landscaping team members to ensure successful project completion.
  • Responded promptly to customer inquiries regarding gardening services offered.
  • Prepared estimates for labor costs associated with gardening projects.
  • Maintained accurate records of all services rendered including client information and payments received.

Lead Supervisor

Sugar Bowl Resort
Norden, CA
11.2023 - 04.2024
  • Assigned work and monitored performance of project personnel.
  • Resolved customer complaints and inquiries promptly and professionally.
  • Supervised, trained and guided team by coaching on daily activities.

Gardening Assistant

Gardens of the Goddess
Becket, CA
06.2023 - 10.2023

Assistant Manager of Operations

Sugar Bowl Resort
Norden, CA
11.2022 - 04.2023
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Motivated employee performance and satisfaction through fair evaluation, process review and mentoring.
  • Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.

Lead Camp Counselor

Tahoe Mountain Club
Truckee, CA
06.2022 - 09.2022
  • Addressed any complaints or concerns from parents in a timely manner.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Designed and implemented engaging camp programs aligning with organizational goals and camper interests.

Snowboard Instructor

Sugar Bowl Resort
Norden, CA
11.2021 - 04.2022
  • Conducted group and private board lessons, ensuring safety and adherence to ski resort policies.
  • Educated athletes in rules, strategies, sportsmanship and performance principles.
  • Organized fun competitions among participants according to age groups or skill level.
  • Participated in professional development opportunities to improve teaching skills and stay current with industry trends.

Education

Business

Sierra College
Truckee

Skills

  • Project management
  • Scheduling software
  • Customer service
  • Team leadership
  • Performance monitoring
  • Organizational skills

Certification

  • Aid/CPR/AED
  • PSIA-AASI Snowboard Instruction Level 2
  • PSIA-AASI Children's Certification Level 1

Timeline

Lead Scheduling Coordinator

Sugar Bowl Resort
11.2024 - Current

Gardening Assistant

Gardens of the Goddess
06.2024 - 10.2024

Lead Supervisor

Sugar Bowl Resort
11.2023 - 04.2024

Gardening Assistant

Gardens of the Goddess
06.2023 - 10.2023

Assistant Manager of Operations

Sugar Bowl Resort
11.2022 - 04.2023

Lead Camp Counselor

Tahoe Mountain Club
06.2022 - 09.2022

Snowboard Instructor

Sugar Bowl Resort
11.2021 - 04.2022

Business

Sierra College

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Dhara Durkin