Dharla Cadelina

• Used Workday.
• Identified the best account per candidate by running their profile against the MHR (minimum hiring requirement) of each account/program we have
• Administered mock calls and final interviews.
• Endorsed to account representatives for cross-examination interview, if requested.
• Administered contract signing and setting of expectations before handing them to our onboarding team.
• Sourced and screened potential candidates for open positions.
• Reviewed resumes, conducted phone screens, and managed candidate pipelines.
• Conducted in-depth interviews with top candidates to assess skills and fit.
• Maintained Applicant Tracking System records of all applicants.
• Negotiated salaries and other employment terms with successful applicants.
• Provided feedback to unsuccessful applicants on the status of their applications.
• Collaborated with hiring managers to understand position requirements.

• Developed and implemented recruitment strategies to source qualified candidates.
• Conducted initial screenings of resumes and applications.
• Maintained applicant tracking system database for all open roles.
• Assessed candidate qualifications through phone screens, video interviews, and other methods.

Sales Assistant to two Senior Account Managers.

• Handle inquiries from both new and existing clients through email and phone.
• Identify the best products for clients' needs and send a written quotation.
• Connect with supplier to order clients' items.
• Overview the delivery process and update the client until delivery.
• Act on new leads, and set up payment terms for converted ones.

• File Sales invoices
• Encode Sales invoices
• Do weekly inventory on units
• Rotate release papers for needed signatures daily

Provided non-voice support for the customers of our Australian Bank client.

• Updating personal details.
• Confirming current information details.
• Identifying which department is responsible for vague requests we get.