Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dhruv Dhar

Joplin,MO

Summary

Proven leader in operations management and customer service excellence, honed at 7 Brew. Expert in equipment troubleshooting and fostering team collaboration, I've driven staff development and ensured seamless shift operations. My strategic decision-making and dedication to maintaining high satisfaction levels have consistently enhanced business performance.

Overview

3
3
years of professional experience

Work History

Bartista - Shift Leader

7 Brew
10.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed cash and credit card transactions accurately using POS software.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

High School Diploma -

Joplin High School
Joplin, MO
05.2020

Skills

  • Equipment Troubleshooting
  • Customer Service Management
  • Production Reporting
  • Team Leadership
  • Decision-making capabilities
  • Team Collaboration and Leadership
  • Staff Development
  • Operations Management

Languages

Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Spanish
Limited Working

Timeline

Bartista - Shift Leader

7 Brew
10.2021 - Current

High School Diploma -

Joplin High School

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Dhruv Dhar