DHRUVI PATEL
Bensalem,Pennsylvania
Summary
Dedicated worker focused on customer satisfaction and providing high-quality service. Determined to exceed expectations and take on higher responsibilities.
Overview
8
8
years of professional experience
Work History
Associate Banker
Chase Bank
Richboro, Pennsylvania
2024.09 - Current
- Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Resolved customer inquiries and complaints, ensuring satisfaction and compliance with banking regulations.
Part-time teller
Key Bank
Warminster, PA
2022.05 - 2024.08
- Provides customer account services by receiving deposits, loan payments, cashing checks, giving savings withdrawals, documenting night and mail deposits
- Sells cashier's checks, traveler's checks, and series e bonds
- Answers inquiries in person or by telephone and guides customers to other bank services as required.
The KeyBank Summer Retail Internship Program
Key Bank
Warminster, PA
2024.06 - 2024.08
- As an intern, I learned customer service and conversational banking skills.
- How to create an outstanding client experience while helping bring Key's Financial Wellness Associate position and admission to the Key Leadership Excellence Acceleration Private Program.
- Maintained positive working relationships with fellow staff and management.
Customer service associates
Walgreens
Feasterville-Trevose, PA
2023.06 - 2023.08
- Welcome and greet customers
- Provide the proper details about the product.
- Handled cash register operations accurately during peak times.
Cashier
Giant Food Stores
Warminster, PA
2020.09 - 2021.06
- Assist customers with questions and concerns by scanning items, counting, and calculating customers' purchases
- Handles financial transactions.
- Processed returns and exchanges of merchandise in accordance with store policies.
Front Desk
Sleep Inn & Suites
Bensalem, PA
2019.10 - 2020.02
- Greeted and welcomed guests professionally.
- Check them in or out and handle the requests
- Answer all the guests' questions and approach their complaints.
Line Attendant
Northec LLC
Bristol, PA
2017.05 - 2019.08
- Interact with assembly-line workers to ensure the line flows smoothlyy
- Address issues with production by reworking the product and putting it back on the line.
- Repaired or replaced defective products as needed using hand tools or power tools.
Education
Bachelor of Arts - Business Management/Marketing
Pennsylvania State University
Abington, Pennsylvania12.2024
Business Administration
Bucks County Community College
Newtown, PA2020-12
Skills
- Customer service
- Effective communication
- Problem solving
- Relationship building
- Money handling
Education and Training
true
Timeline
Associate Banker
Chase Bank
2024.09 - Current
The KeyBank Summer Retail Internship Program
Key Bank
2024.06 - 2024.08
Customer service associates
Walgreens
2023.06 - 2023.08
Part-time teller
Key Bank
2022.05 - 2024.08
Cashier
Giant Food Stores
2020.09 - 2021.06
Front Desk
Sleep Inn & Suites
2019.10 - 2020.02
Line Attendant
Northec LLC
2017.05 - 2019.08
Bachelor of Arts - Business Management/Marketing
Pennsylvania State University
Business Administration
Bucks County Community College