Dhuha Arkawazi
Nashville,TN
Summary
Motivated student pursuing a PharmD and MBA, blending clinical proficiency with business acumen. Passionate in optimizing patient outcomes while driving organizational success. Committed to bridging the gap between patient-centered clinical practice and effective healthcare administration.
Overview
1
1
Certification
Work History
Pharmacy Technician
CVS
02.2021 - 08.2021
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- kept inventory accurate with effective management and regular cycle counts.
- minimized risk and maintained accuracy through consistent adherence to proper medication-handling techniques and industry best practice.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved patient problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Answered incoming phone calls and addressed questions from patients and healthcare providers.
Education
Doctor of Pharmacy -
University of Tennessee Health Science Center
Memphis, TN05.2026
MBA -
University of Memphis
Memphis, TN05.2025
Bachelor of Science - Pharmaceutical Sciences
University of Tennessee Health Science Center
Memphis, TN05.2024
Bachelor of Science - Pharmacy (Pre-Pharmacy)
University of Tennessee Knoxville
Knoxville, TN05.2023
Skills
- Patient Education
- Customer Service Standards
- Aseptic techniques
- Patient confidentiality
- Medicare and Medicaid Processing
- workflow Optimization
- Insurance Billing
- Manual and Automated Medication Dispensing
Certification
- AHA First Aid/CPR Certified
- APhA pharmacy based immunization certified
- OSHA Bloodborne pathogens training certified
Languages
Arabic
Native or Bilingual
Timeline
Pharmacy Technician
CVS
02.2021 - 08.2021
Doctor of Pharmacy -
University of Tennessee Health Science Center
MBA -
University of Memphis
Bachelor of Science - Pharmaceutical Sciences
University of Tennessee Health Science Center
Bachelor of Science - Pharmacy (Pre-Pharmacy)
University of Tennessee Knoxville