Diamante Reyes
118 Park Lane East Harlingen,TX
Summary
Proven leader with extensive experience at TJX Companies, adept in customer service management and store operations. Excelled in elevating customer satisfaction and sales performance through effective problem-solving and merchandising. Skilled in delegation and fostering professional growth, significantly enhancing team efficiency and store safety. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Key Carrier
TJX Companies
01.2021 - Current
- Minimum of 30 hours weekly
- Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
- Boosted sales performance with consistent promotion of products and services to customers during transactions.
- Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
- Contributed to a culture of safety by adhering to all established guidelines and procedures, minimizing the occurrence of workplace accidents.
- Elevated overall store presentation through diligent merchandising efforts, creating visually appealing displays that enticed customers to make purchases.
Server
Logans Roadhouse Grill
04.2017 - 12.2020
- 25-30 hours weekly
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
No Degree - Business Administration And Management
Texas State Technical College - Harlingen
Harlingen, TX12.2025
High School Diploma -
Harlingen High School
Harlingen, TX05.2017
Skills
- Store operations
- Delegation Abilities
- Employee Scheduling
- Store maintenance
- Customer Service Management
- Loss Prevention
Languages
Spanish
Professional Working
Timeline
Key Carrier
TJX Companies
01.2021 - Current
Server
Logans Roadhouse Grill
04.2017 - 12.2020
No Degree - Business Administration And Management
Texas State Technical College - Harlingen
High School Diploma -
Harlingen High School
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