Diamond Burditt
Houston,TX
Summary
At Jos LLC / River Park West, I excelled as a Leasing Consultant, leveraging my expertise in CRM software and exceptional customer service skills to enhance tenant satisfaction and streamline leasing processes. My proactive approach in conducting market research and efficiently resolving tenant issues significantly contributed to a positive leasing experience, showcasing my results-driven and client-focused attitude.
Overview
1
1
year of professional experience
Work History
Leasing Consultant
Jos LLC / River Park West
08.2023 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Education
Associate Of Applied Arts - Psychology
HCC
Houston, TXSkills
- Customer Service
- Fair Housing Regulations
- Building rapport
- Fair housing policies
- Lease Agreements
- CRM Software
- Leasing and sales
Languages
Spanish
Limited Working
Timeline
Leasing Consultant
Jos LLC / River Park West
08.2023 - Current
Associate Of Applied Arts - Psychology
HCC
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