Diamond Dart
Humble,TX
Summary
Persistent and highly motivated Telemarketer with a flair for sales and marketing. Looking to secure a position in a thriving and fast-paced environment where excellent customer service skills will be utilized and appreciated.
Overview
2
2
years of professional experience
Work History
BDC Agent
Baker Nissan North
19630 Northwest Fwy
11.2019 - 06.2020
- Contributed to the achievement of monthly sales targets through diligent outreach efforts and effective lead nurturing.
- Organized client data effectively, enhancing the accuracy of targeted marketing efforts.
- Supported dealership staff by swiftly attending to administrative tasks as needed during busy periods or absences of colleagues.
- Developed rapport with customers through attentive listening and personalized service recommendations.
BDC Representative
Tom Peacock Nissan
15300 North Fwy
06.2018 - 09.2019
- Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
- Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
- Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
- Nurtured existing client relationships through regular check-ins via phone or email correspondence.
Education
Diploma -
Atascocita High School
Humble, TX05.2014
Skills
- Goal-Oriented
- Organization
- Negotiation
- Customer Service
- Team Collaboration
- Active Listening
- Inbound and outbound calls
- Phone Etiquette
- Product and service knowledge
- Appointment Scheduling
- Quality Assurance
Timeline
BDC Agent
Baker Nissan North
11.2019 - 06.2020
BDC Representative
Tom Peacock Nissan
06.2018 - 09.2019
Diploma -
Atascocita High School