Summary
Overview
Work History
Education
Skills
Certification
Dermalogica Certified
Timeline
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Diamond Diaz

San Antonio,TX

Summary

Highly skilled skincare professional, bringing valuable experience in delivering top-tier facial treatments and comprehensive skincare regimens. Known for strong team collaboration, adaptability, and achieving outstanding client satisfaction. Expertise includes advanced skin analysis and customized treatment plans.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Marriott International, Inc.
02.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Developed FAQ document for common visitor inquiries, streamlining information provision.

Operations Manager

Landrys Inc
02.2022 - 02.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Education

High School Diploma -

Pleasanton ISD
Pleasanton, TX

Trade - Esthetics

Ogle School
TX
09-2024

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Hospitality services
  • Bookkeeping
  • Supply management
  • Client communication
  • Relationship building

Certification

Dermalogica Certified

Dermalogica Certified

Certified in Dermalogica skin care with specialized training in skin analysis , treatment protocols, and advance skincare techniques. 

Timeline

Front Desk Receptionist

Marriott International, Inc.
02.2024 - Current

Operations Manager

Landrys Inc
02.2022 - 02.2024

High School Diploma -

Pleasanton ISD

Trade - Esthetics

Ogle School

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