Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diamond Fanning

Colonial Heights,United States

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

Walmart
Colonial Heights, VA
06.2021 - Current
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Used POS system to process sales, returns, and gift card activations.

STAR Program Supplemental Instruction

Virginia State University
Petersburg, VA
02.2021 - Current
  • Assist students with reviewing course material and improving comprehension.
  • Attended and led supplemental sessions.
  • Demonstrated strong knowledge of school policies and program requirements.
  • Responded to after hours email and telephone requests to provide students assistance with specific questions.
  • Conducted tutorial services for students to provide academic support in Calculus 1 (MTH 260)

Cashier

Walmart
Colonial Heights, VA
06.2020 - 06.2021
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases and locate items
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked flexible schedule and extra shifts to meet business needs.

Summer Camp Counselor

Colonial Heights Parks And Recreations
Colonial Heights , VA
06.2016 - 08.2018
  • Led groups of children safely through variety of camp activities.
  • Implemented camp activities fostering physical, social and emotional growth.
  • Organized and guided group activities by leading, coaching and participating with campers.
  • Worked with children of varying age, interest, skill and developmental levels.

Education

Bachelor of Science - Accounting

Virginia State University
Petersburg, VA
12.2023

Bachelor of Science - Business Administration And Management

Longwood University
Farmville, VA

High School Diploma -

Colonial Heights High School
Colonial Heights, VA
06.2019

Skills

  • Customer Service
  • Problem Solving
  • Written and Oral Communication
  • Teamwork
  • Microsoft Office Skills
  • Leadership
  • Goal- Oriented
  • Time Management

Timeline

Customer Service Associate

Walmart
06.2021 - Current

STAR Program Supplemental Instruction

Virginia State University
02.2021 - Current

Cashier

Walmart
06.2020 - 06.2021

Summer Camp Counselor

Colonial Heights Parks And Recreations
06.2016 - 08.2018

Bachelor of Science - Accounting

Virginia State University

Bachelor of Science - Business Administration And Management

Longwood University

High School Diploma -

Colonial Heights High School
Diamond Fanning