Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Diamond Garcia

New York

Summary

Dynamic and dedicated professional with extensive experience in customer service at Dav Thrift Stores. Proven track record in cash handling and maintaining accuracy, complemented by strong teamwork and empathy. Recognized for enhancing customer satisfaction and mentoring peers, consistently delivering exceptional service in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Cashier

Dav Thrift Stores
08.2021 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Teacher's Assistant

Kempsville Kinder Care
04.2022 - 06.2024
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Maintained safety and security by overseeing students in recess environments.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Completed daily reports on attendance and disciplinary performance.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.

Cashier

Sonic
04.2020 - 12.2021
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma -

Bayside High School
Virginia Beach, VA
05-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Team collaboration
  • Money handling
  • Customer service excellence

Timeline

Teacher's Assistant

Kempsville Kinder Care
04.2022 - 06.2024

Cashier

Dav Thrift Stores
08.2021 - 09.2024

Cashier

Sonic
04.2020 - 12.2021

High School Diploma -

Bayside High School

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Diamond Garcia