Diamond King
Clinton Township,MI
Summary
Dynamic and dedicated professional with extensive experience in customer service at Daves Hot Chicken. Proven expertise in cash handling and management, complemented by strong communication skills. Recognized for building lasting customer relationships and enhancing transaction accuracy, contributing to a positive shopping experience and repeat business.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
8
8
years of professional experience
Work History
Cashier
Daves Hot Chicken
Shelby Township, MI
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Cash Office Associate
Sams Club
Utica, MI
02.2022 - 02.2024
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
- Identified potential fraudulent activities through vigilant observation and prompt reporting, minimizing financial losses.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Prepared bank deposits and corporate cash shipments.
- Managed daily flow of cash transactions to provide sufficient cash supply to meet customer needs.
Cashier
Mc Donalds
Warren, MI
03.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Tim Hortons
Troy, MI
09.2019 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Nursing Aide
River Towers
Detroit, MI
07.2017 - 08.2017
- Assisted nurses with daily tasks, improving overall efficiency of the healthcare team.
- Facilitated patient mobility by assisting with transfers, ambulation, and positioning.
- Maintained a clean and safe environment for patients, reducing the risk of infections.
- Enhanced patient comfort by providing attentive and compassionate care.
Education
Associate of Arts - Business Administration And Management
Macomb Community College
Warren, MI06-2027
High School Diploma -
Chippewa Valley
Clinton Township, MI06-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer relations
- Cash handling and management
- Cash register operation
- Written and verbal communication
- Order taking
- Cash handling expertise
Timeline
Cashier
Daves Hot Chicken
07.2024 - Current
Cash Office Associate
Sams Club
02.2022 - 02.2024
Cashier
Mc Donalds
03.2021 - 01.2022
Cashier
Tim Hortons
09.2019 - 02.2021
Nursing Aide
River Towers
07.2017 - 08.2017
Associate of Arts - Business Administration And Management
Macomb Community College
High School Diploma -
Chippewa Valley