Diamond Preston
Charlotte,NC
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
3
3
years of professional experience
Work History
Cashier
McDonald's
04.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked with floor team and managers to meet wide range of customer needs.
Cook Shift Leader
Burger King
06.2020 - 09.2020
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
- Managed opening and closing shift kitchen tasks.
- Maintained food safety and sanitation standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Education
High School Diploma -
Ridge Spring - Monetta Middle High School
08-2017
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Customer service excellence
- Clear communication
- Honest and dependable
Timeline
Cashier
McDonald's
04.2023 - 07.2023
Cook Shift Leader
Burger King
06.2020 - 09.2020
High School Diploma -
Ridge Spring - Monetta Middle High School
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