Diamond Soto

• Managed cash register operations, including handling cash transactions, supervising staff, processing returns, refunds and providing excellent customer service. Including inventory tracking, merchandising, and maintaining facility standards.
• Supervising multiple registers and cashiers. Handled customer disputes and complaints. closing end of day procedures.

Managed staff break schedules and maintained outdoor fuel pumps.

Implemented and monitored compliance with company policies, procedures, and safety standards across all operations.

Led daily front cashier operations and ensured fresh produce and products were fully stocked.

• Supervised cashier team to ensure efficient daily operations and customer service.
• Trained new cashiers on register systems and customer interaction techniques.
• Coordinated shifts and schedules to optimize staff coverage during peak hours.