Diana Abigail Pineda Gonzalez
Houston
Summary
Certified Pharmacy Technician and experienced Customer Service Associate with a strong dedication to patient care and delivering excellent service. Committed to improving community health outcomes through accurate medication management and providing outstanding customer support, I am eager to join Legacy Community Health as a Pharmacy Technician. Focused on ensuring patient safety and satisfaction, I strive to contribute my expertise in pharmacy operations and commitment to delivering high-quality care.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Walgreens
07.2022 - 01.2025
- Accurately processed prescriptions and prepared medications under pharmacist supervision
- Assisted customers with understanding their prescriptions and answered medication related inquiries
- Ensured confidentiality of patient information in adherence to HIPAA regulations
Customer Service Associate
Walgreens
05.2021 - 01.2025
- Delivered exceptional customer service by assisting customers with purchases and inquiries
- Handled cash register operations, including processing payments and returns
- Maintained a clean and organized workspace to ensure excellent shopping experience
- Resolved customer complaints professionally and efficiently
Education
Associate of science - Biology-Health Sciences Professions
Houston Community college
12.2025
Certified Pharmacy Technician (CPhT) -
Houston, Tx07.2024
High School -
Sharpstown High School
Houston, Tx07.2014
Skills
- Prescription processing
- Medication dispensing
- Customer service
- Patient communication
- Knowledge of HIPAA regulations
- Pharmacy compliance
- Proficient in pharmacy software
- Bilingual (Spanish/English)
Languages
Spanish
Full Professional
Timeline
Pharmacy Technician
Walgreens
07.2022 - 01.2025
Customer Service Associate
Walgreens
05.2021 - 01.2025
Associate of science - Biology-Health Sciences Professions
Houston Community college
Certified Pharmacy Technician (CPhT) -
High School -
Sharpstown High School
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