Diana Aranda
Westminster,CO
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Flynn Group
Denver, CO
07.2019 - Current
- Directing daily restaurant operations
- Recruiting training and development of new and current team members
- Generating reports of food and labor cost to provide to Area Director
- Ensure schedules are posted
- Ensure food orders and restaurant needs are ordered
- Interact with customers throughout the day to get feedback on restaurant and ensuring daily goals are met.
- Responsible for improving efficiency and increasing Store profits while simultaneously managing all company operations.
- Motivate staff during busy periods
- Schedule monthly meeting with managers to go over weekly and monthly goals as well as company expectations
Restaurant General Manager
Palo Alto Inc.
Denver, CO
05.2014 - 07.2019
- Directing daily restaurant operations
- Ensuring compliance with company standards
- Recruiting, interviewing, and hire team members
- Conduct performance appraisals, take disciplinary action, motivating team member and provide training.
- Maintenance of equipment, facility, and grounds using a preventative maintenance program.
- Effectively manage a restaurant within the policies and guidelines of the company
- Train and motivate team members to execute processes with integrity and financial accountability.
- Deliver against high standards of Quality, Service, and Cleanliness
- Manage day-to-day operations, including inventory management, food safety, and restaurant cleanliness.
- Ensure outstanding guest service standards are met
- Develop and implement strategies to improve restaurant performance and profitability
Education
High School Diploma - General Education
Arvada High School
Arvada, CO05.2014
Skills
- Conflict Resolution
- Point-of-Sales Systems Expert
- Staff Hiring
- Sales Management
- Hospitality management
- Policy and procedure adherence
- Strategic planning and analysis
- Staff management and training
- Customer Relationship Management
- Interviewing
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
Certification
ServSafe 2023
LANGUAGES
English
Full Professional
Spanish: Native/ Bilingual (5 out of 5)
Native or Bilingual
Timeline
General Manager
Flynn Group
07.2019 - Current
Restaurant General Manager
Palo Alto Inc.
05.2014 - 07.2019
High School Diploma - General Education
Arvada High School