Hi, I’m
Diana Arvizu
Jonesboro,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
years of professional experience
Work History
Burger King
Shift Manager
08.2015 - 11.2018
Job overview
- Trained and mentored new employees to maximize team performance.
- Exercised composure under pressure and in escalated customer service scenarios.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Education
El Reno High SchoolEl Reno, OK
High School Diploma
05.2016
Skills
- Staff Development
- Quality Assurance
- Punctual and Reliable
- Schedule oversight
- Team Development
- Handling Customer Complaints
- Relationship Building
- Opening and closing procedures
- Energetic and Enthusiastic
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Manager
Burger King
08.2015 - 11.2018
El Reno High School
High School Diploma
Hobbies
I love spending my free time with my 4 year old babygirl, and my husband. My favorite thing to do with them is to travel to new places and eating different foods!
Hobbies
I love spending my free time with my 4 year old babygirl, and my husband. My favorite thing to do with them is to travel to new places and eating different foods!